Centinela Feed Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Centinela Feed.
Centinela Feed
Sales Associate
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical
Applied to several locations over Workpop and got a call about a week later from one location. They did a phone interview first with pretty much the same questions as the ones conducted in person. The woman interviewing me said she would let her assistant manager know how I did and I would get a call either later that night or the next morning. I got called two hours later and was asked to come into an interview. I had to fill out their official application in store then went to the manager's office for an interview. It was typical, he asked generic questions like why should we hire you, what is your experience in retail. They will call your references! If they want to hire you they will perform a background check for DUIs and a hair drug test, which I was told can trace back up to six months.
Confirmed questions5 questions
- Tell me about a time you had to deal with an angry customer.
- Can you share an instance where you exceeded a customer's expectations?
- What is your definition of customer service?
Centinela Feed
Sales Associate
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical Other
I submitted an online application. About three months later, the assistant manager contacted me via phone during the day and invited me for an in-person interview. I met with the general manager at the store office a week later for a casual interview, as the managers were wearing T-shirts. Following this, I was scheduled for a hair sample drug test in Culver City before an offer of employment was extended.
Confirmed questions2 questions
- In your opinion, what constitutes excellent customer service?
- Could you describe how to market a product by highlighting its features and benefits?
Centinela Feed
Sales Associate
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Presentation Behavioral
I applied in person. Then I had a phone interview with the assistant manager. After that, I had an in-person interview with the assistant manager. Next, I interviewed in person with two floor supervisors. After I was hired, I had to do a hair drug test. A month later, they made me do the hair drug test again because they didn't take enough hair the first time. The whole hiring process took about 2.5 months.
Confirmed questions1 question
- Please select a product from the store and try to sell it to me.
Centinela Feed Sales Associate Interview Questions
Quoted word for word from Centinela Feed interview reports.
“What is your definition of customer service?”
Read reports →“Could you describe how to market a product by highlighting its features and benefits?”
Read reports →“What does it mean to you to be a team member?”
Read reports →“In your opinion, what constitutes excellent customer service?”
Read reports →“What is your understanding of customer service?”
Read report →“How would you handle a situation with an angry customer?”
Read report →“Tell me about a time you had to deal with an angry customer.”
Read report →“Can you share an instance where you exceeded a customer's expectations?”
Read report →“Why do you believe you are the most suitable candidate for this role?”
Read report →Formats, difficulty and experience
Across all 5 Centinela Feed interview reports.