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Carpetright Sales Consultant Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.4 Rounds average
Average Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Carpetright.

Showing 3 of 5
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Sales Advisor

Sales · nearly a year ago

Mid Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

It was a straightforward interview asking about my experience and why I wanted to work for the company. I got the offer two days later. The HR team sent over the contract and answered my questions.

Confirmed questions1 question
  • What made you apply for this job?
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Carpetright

Sales Advisor

Sales · more than a year ago

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

I applied for this Sales Advisor position online, and after not hearing back for three weeks, I'd almost forgotten about it. Then, out of the blue, I got a call to schedule an interview. They wanted me to come in the next day, but I asked for more time to prepare, so we rescheduled for the Bank Holiday Monday since the manager was away. The interview was held on the shop floor at a cluttered desk, with customers and staff walking by. They showed me other staff's commission earnings, which I found a bit much. The interviewer spent a lot of time talking about himself and less about the actual job, even saying he disliked 'sales people' and called them 'rip off artists', and that I'd be a customer advisor, not a sales advisor. He then bragged about hiring someone with no sales experience who was soon making £10,000 a month. When he finally asked about my experience, it was clear he hadn't read my CV or application. The questions were basic and could have been answered by just looking at my application for a minute. I was told I'd hear back by the following Monday, but I haven't received any response, and my calls have been ignored. The whole thing took six weeks, and I still haven't had a reply.

Confirmed questions1 question
  • Have you worked in retail previously?
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Carpetright

Sales Advisor

Sales

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

About an hour with the store manager, quite informal and relaxed - general competency, structured interview questions. Going through the usual things that like to be explored, going through work history in more depth, successes, failures etc. Customer Service, teamwork - not so much on the actual product which was surprising but it became clear quite comprehensive training so product knowledge

Confirmed questions1 question
  • Tell me what you know about Carpetright.

Carpetright Sales Consultant Interview Questions

Quoted word for word from Carpetright interview reports.

Tell me about a time you experienced great customer service.

Read reports

Tell me about a time you had a bad customer service experience, explain why, and what could have been done differently to improve it?

Read report

Formats, difficulty and experience

Across all 5 Carpetright interview reports.

Interview formats

Behavioral 62.5%
Technical 37.5%

Interview difficulty

Easy 40%
Average 60%
Difficult 0%

Candidate experience

Positive 60%
Negative 40%