Capital on Tap Interview Questions
& Process

The interview process was pretty standard, but it was supposed to be three stages, and then they added a fourth stage. I was surprised by this extra step. They emailed me at 1 am saying the third stage went well and they wanted to talk. During the fourth stage, I had to find some numbers, figure out what they meant, and then give feedback to the agent. It was basically impossible because I didn't know the product or the terms in the spreadsheet. Despite this, it seemed like a great place to work. Everyone was professional, and I met a director and several department heads, which was a good experience.

I applied online for the Specialist Support Officer role I saw on LinkedIn. Shortly after, I got an invite for a 30-minute video call with a senior talent partner to talk about the job and my background. It was a good chat and gave me a feel for the company. Then, I was told I was moving on. The next step was a 1-hour video interview with the team/operations leader, focusing on competencies and scenarios. I got to pick a time that worked for me. It felt more like a chat than a strict interview, which was great for showing what I can do. Honestly, it was one of the easiest interview processes I've been through.

So, I had this first interview which went pretty well, and they said the next step would be with the CEO. Got an email confirming that. But then, for the actual second round, it wasn't the CEO, but some other team member who didn't even know about the interview process or what I'd already done. I had to explain my own interview journey to them. The interview itself felt super rushed and not really organized. Then, bam, rejection, no real explanation. It was disappointing because I put time into preparing, and the whole thing felt disjointed and disorganized with poor communication internally. What they said would happen and what actually happened just didn't match up.

The interview process was alright until the final stage. The technical "pairing" test wasn't really collaborative, more like a "staring" contest. They lost interest after a while, lol. 90 minutes isn't enough for backend if you want to follow SOLID and TDD principles, so I only got halfway through. After that, I was supposed to have a 30-minute chat with the CTO or Head of Engineering, but they didn't even show up, lol. It was unprofessional in two ways: 1) The host didn't show up, and HR didn't mention anything. 2) The "pairing" wasn't a real pairing exercise; it was more like doing a task while they muted themselves, haha. The time given wasn't enough to do it properly, so I'm not sure if they even reviewed what they asked us to do.