Call Center QA Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Call Center QA.
Call Center QA
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
A lot of people find the interview process scary and daunting when applying for a new job, but knowing how to prepare yourself for real life can make it easier. Understanding the interview process as a whole, including what to expect during your phone interviews, in-person interviews, for some industries such as software engineering, and perhaps for an interview via video, will save you considerable stress from not being prepared.
Confirmed questions1 question
- What makes you want to join Concentrix
Call Center QA
Customer Service Representative
Entry Easy Positive experience Decline offer 3 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Group
Phone call to the cell phone to later coordinate a scheduled Zoom interview with a group of people, it consists of 3 steps. One interview for pre-selection, a second interview for selection, and the signing of the contract.
Confirmed questions4 questions
- What are your studies?
- Tell me about your previous work.
- What experience do you have?
Call Center QA
Atendente
Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Group Presentation
Interview formats
Behavioral Group Presentation
A entrevista durou uma semana, e até agora não tive retorno. Começou com uma ligação do RH, e depois participei de um bate-papo. Ao chegar lá, éramos mais 5 pessoas, e fizemos uma dinâmica.
Confirmed questions1 question
- Could you tell me about yourself and your career path?
Call Center QA Customer Support Representative Interview Questions
Quoted word for word from Call Center QA interview reports.
“Do you have children?”
Read reports →“What are your studies?”
Read reports →“Can you tell me what you know about the call center industry?”
Read reports →“What makes you want to join Concentrix”
Read reports →“What experience do you have?”
Read report →“Tell me about your previous work.”
Read report →Formats, difficulty and experience
Across all 5 Call Center QA interview reports.