
Caleres Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Caleres.
Assistant Manager
The interview process was pretty standard, not too intense, and went really smoothly. It was a one-on-one chat where they asked detailed questions about sales and how I'd manage specific scenarios.
- Tell me about how you would deal with gossip and your strategy for addressing the person involved.
- What is your approach to handling workplace gossip and speaking to the person spreading it?
Assistant Manager
When you go into the store to get an application, they give you a brochure detailing the company's expectations and a small section to fill out. Before submitting that part, you're required to complete an online application and questionnaire, which takes around 30-45 minutes. If you successfully pass this stage and they're interested, they'll contact you for an interview. My initial interview was with the store manager over the phone, as I was relocating at the time. It included typical questions along with those specific to shoe sales. After about 30 minutes, she mentioned she liked my personality and wanted me to have an in-person interview with the associate manager once I arrived in town, which was just a week away. This in-person interview lasted about 45 minutes and was largely a repeat of the phone conversation, with a greater focus on my personality and strengths. After both interviews are done (some stores might require a third with the assistant manager), they said they'd call within a few days to provide an update. For those interviewing with this company, remember the dress code is business casual. Slacks (or a knee-length skirt) and a button-down top are essential for the interview. Absolutely NO sneakers or worn-out shoes. Ladies should opt for heels, and gentlemen for dress shoes.
- What would you do if a customer wants a specific brand, but you know it's not the best choice for them? How would you guide them to a more suitable shoe without being pushy?
Assistant Manager
I interviewed with the store manager and district manager for an Assistant Manager position. They were both friendly and professional. I was looking for advancement based on my experience, but that didn't end up happening so I moved on. They were open to negotiating a higher wage. The interview was about an hour drive away, which can happen in a large metro area. The process moved pretty fast. I was pleased they could accommodate me with a convenient location and little commute.
- Can you tell me about your experience with loss prevention?
- How do you feel about being responsible for a store on your own?
Caleres Manager Interview Questions
Quoted word for word from Caleres interview reports.
“What would you do if a customer wants a specific brand, but you know it's not the best choice for them? How would you guide them to a more suitable shoe without being pushy?”
Read reports →“What is your approach to handling workplace gossip and speaking to the person spreading it?”
Read reports →“How do you feel about being responsible for a store on your own?”
Read reports →“What are your career aspirations for the next three years?”
Read reports →“Given the strong focus on loss prevention, how would you handle shoplifters, providing personal examples and role-playing scenarios?”
Read report →“Tell me about a time you had to take a risk.”
Read report →“Describe a situation where you achieved a goal.”
Read report →“Tell me about your experience interviewing with a district manager.”
Read report →“Tell me about how you would deal with gossip and your strategy for addressing the person involved.”
Read report →Formats, difficulty and experience
Across all 15 Caleres interview reports.