C.H. Robinson Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 86 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at C.H. Robinson.
C.H. Robinson
Carrier Sales Representative
Entry Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I interviewed with them a bit ago during my job search. Compared to other logistics companies, they seemed sharper and knew what they wanted. The entry-level roles are pretty much the same everywhere, but if you do well, that's when the promotions and stuff might come, hopefully.
Confirmed questions1 question
- What makes you want to work in logistics?
C.H. Robinson
Carrier Sales Representative
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation Background check Offer
Interview formats
Behavioral Technical Presentation
I got an email for a phone interview and scheduled it, got a confirmation, then the next morning it was canceled. I contacted the recruiter, who said I wasn't scheduled and sent the same link again. So, they either canceled it directly or blocked their time. Anyway, I rescheduled and emailed the recruiter my chosen time and date. Got another confirmation. The interview itself was okay, but the recruiter seemed annoyed and didn't seem to know the job duties well, asking questions not related to the description. He did mention he meant to interview me for another role but it was too early. At the end, he gave me advice on my interviewing skills and said someone would contact me later that day for a virtual interview. I interviewed Friday at 2pm and didn't hear back until Wednesday. I scheduled the virtual interview but canceled because I took another job.
Confirmed questions3 questions
- What made you want to get into sales?
- What is your understanding of C.H. Robinson?
- How would you handle someone turning down your offer?
C.H. Robinson
Sales
Entry Difficult Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
We started with a 20-30 minute phone call where they asked about my resume and some behavioral questions. Then, I had an in-person interview which was about an hour long and also covered my resume and behavioral questions. It was a pretty easy conversation, but they had a lot of questions. The main part was a sales skit. They gave me a scenario and 20 minutes to get ready for a sales meeting. It wasn't as bad as it sounds, though. Two key things to remember are to soft close at the beginning and to use some SPIN sales tactics.
Confirmed questions4 questions
- Tell me about your resume.
- Walk me through your resume.
- Tell me about your resume and behavioral questions.
C.H. Robinson Sales Representative Interview Questions
Quoted word for word from C.H. Robinson interview reports.
“What app do you find yourself using the most on your phone?”
Read reports →“Can you explain your understanding of what a 3PL does in the freight forwarding industry?”
Read reports →“What would you do first if you had a customer unhappy on the phone?”
Read reports →“Can you tell me the average turnover rate for people in your role, if they can't provide it readily from reports, that's a bad sign.”
Read reports →“Would you be open to working remotely given the circumstances of COVID-19?”
Read report →“Are you familiar with all the job positions we currently have open?”
Read report →“Describe a situation where you had to work with someone you didn't get along with, or who didn't get along with you.”
Read report →“Tell me about a time someone was upset with you and how you handled it.”
Read report →“Can you describe a scenario where teamwork was essential to reaching an objective?”
Read report →Formats, difficulty and experience
Across all 86 C.H. Robinson interview reports.