BWS Stores Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at BWS Stores.
BWS Stores
Sales Assistant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Case
I had an online interview where they asked a lot of scenario-based and customer service questions. Knowing the products really helps too. They're looking for people who are bubbly, authentic, and friendly. The job needs someone who's good with people and can stay calm under pressure.
Confirmed questions2 questions
- What's your approach to managing a customer who is upset?
- How would you manage a situation with an unhappy customer?
BWS Stores
Sales Assistant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Take home Onsite
Interview formats
Behavioral Presentation
I applied online and then did a one-way video interview where I had to answer several questions with timed responses. These included customer care questions, responses to scenarios, and what my favourite drink is. After that, I moved on to an in-person interview with the manager.
Confirmed questions1 question
- Tell me about your favorite beverage.
BWS Stores
Retail Sales Assistant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
Started with a very chilled video chat call, then they called me in for the interview. The interview itself was quite short but also extremely well thought out. They then ran me through their POS system which would induct me into their system.
Confirmed questions1 question
- What qualities make you the ideal candidate for this position?
BWS Stores Sales Representative Interview Questions
Quoted word for word from BWS Stores interview reports.
“If someone ordered a steak, what wine would you suggest?”
Read reports →“What is RSA?”
Read reports →“If you were an alcohol, which one would you be?”
Read reports →“What steps would you take if a customer is unable to provide an ID when purchasing alcohol?”
Read reports →“In a scenario where you observe someone attempting to steal bottles of spirits, what would be your course of action?”
Read report →“Are you afraid of anything?”
Read report →“What would you do if a customer wanted a wine that we no longer carry?”
Read report →“What steps would you take to refuse service to a customer?”
Read report →“Tell me about your favorite beverage.”
Read report →Formats, difficulty and experience
Across all 10 BWS Stores interview reports.