Burlington Stores Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 248 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Burlington Stores.
Burlington Stores
Sales Associate
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
I interviewed at the store in Peoria, IL. It was the most unprofessional interview I have ever had. When the hiring manager (I believe she was an assistant manager) met me, there was no greeting. She led me into a small back room and told me not to move my chair closer. Then she interviewed me, asking questions with a bad attitude. At the end, I found out that they don't have full-day shifts available, only a few hours a day. This was a waste of time and gas since I drove from out of town.
Confirmed questions1 question
- Do you have prior experience in retail?
Burlington Stores
Retail Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
They asked about my availability and if I had experience handling money in case they needed someone to cover the cashier role. It seems they really need people for weekend shifts or those with open availability to fill in where needed. The interview was a phone call; they gave me a specific time they would call, and if they didn't, I was told to wait about 15 minutes before calling the store directly.
Confirmed questions2 questions
- What are your available working hours?
- Have you ever handled cash transactions before?
Burlington Stores
Sales Associate
Entry Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I had a phone interview scheduled for the Sales Associate/Cashier role at the Chula Vista, CA store. The interviewer never called me at the scheduled time. I called the store about 20 minutes after the interview was supposed to start and was put on hold for another 15 minutes. When the interviewer finally picked up, she sounded really annoyed. I know retail can be hectic, so I asked if it was a bad time and if she'd prefer to reschedule. She said no, but then asked what position I applied for. When I told her, she said they weren't hiring for that role right now and asked if I was interested in other openings. I thought this was super unprofessional, especially since I would have been seen as the one in the wrong if I had been late. It felt like a major red flag, so I turned down the other positions.
Confirmed questions1 question
- Could you describe your availability?
Burlington Stores Sales Associate Interview Questions
Quoted word for word from Burlington Stores interview reports.
“Considering a scenario where you see a fellow associate eating candy and another person swiping a card for someone not present, which action is worse?”
Read reports →“What would you do to get a team member who isn't motivated to be motivated?”
Read reports →“Would you describe yourself as someone who is the life of the party or more of an observer?”
Read reports →“Share an example of a mistake you made, how you fixed it, and what the lesson was.”
Read reports →“What would you consider good customer service from an associate if you were the customer?”
Read report →“Are you available for weekend shifts and can you be called in on weekdays if needed?”
Read report →“Can you tell me about a situation where a customer was upset about not finding an item, and how you helped them find something else to buy?”
Read report →“Can you share an instance where you made a mistake in selling to a customer? What was the outcome, and was the customer satisfied?”
Read report →“What would you do if a customer needed help and you couldn't assist them properly?”
Read report →Formats, difficulty and experience
Across all 248 Burlington Stores interview reports.