Burlington Stores Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 165 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Burlington Stores.
Burlington Stores
Retail Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
After submitting my online application, I had to set up an interview. When I got there, I had to wait a bit 'cause the manager was busy. The interview was pretty easy, they asked me about my experience and availability. I was hired right after and got the offer later that night.
Confirmed questions2 questions
- Do you have any retail experience?
- Are you able to work well under pressure?
Burlington Stores
Cashier
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Interview went great but I feel I was not chosen because I am disabled and older. I have an autoimmune disorder which is why I am disabled. I hadn’t worked in over 7 years because I had issues that had to be dealt with and was taking care of my youngest daughter who had stage 4 cardiac sarcoma and passed in 2019.
Confirmed questions1 question
- Can you tell me about your availability for different shifts?
Burlington Stores
Cashier
Entry Easy Negative experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The interview went well and I got an offer. I was supposed to start orientation 3 days later. I was meant to get an email to set up a workday account but it never arrived. When I got to orientation and told them, they said my name hadn't shown up in the system yet. The manager told me to go home and call back the next day. I called, and they told me to just wait for the email. A week passed and still no email.
Confirmed questions1 question
- Can you tell me about your previous experience in retail?
Burlington Stores Retail Associate Interview Questions
Quoted word for word from Burlington Stores interview reports.
“What would you say to a customer who wants to return a product bought many months ago, which is past the refund policy date, and also wants the higher, current price refunded?”
Read reports →“What would you do if a customer was angry and there was a long line?”
Read reports →“Have you shopped at Burlington before? If so, what could we do better?”
Read reports →“What is your highest level of education, such as a high school diploma or college degree?”
Read reports →“Tell me about a time you messed up and what you got out of it.”
Read report →“Can you share an instance when you received excellent customer service and describe what made that experience stand out?”
Read report →“Describe an instance where you delivered exceptional customer service by going the extra mile to assist a customer.”
Read report →“Can you share an instance where you had to manage an angry customer?”
Read report →“Describe a situation where a customer was unhappy, and you managed to resolve it positively.”
Read report →Formats, difficulty and experience
Across all 165 Burlington Stores interview reports.