Burlington Stores Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Burlington Stores.
Burlington Stores
Supervisor
Mid Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I applied online twice and then got a recruitment email, so I decided to apply again. I scheduled my interview for two days after I got the email. The interviewer never called me on the day of the interview, which was disappointing because I know the store needs staff. I worked there before the pandemic and it's gone downhill since then, they can't keep people. They should be hiring and interviewing as much as possible. I won't be applying or shopping there anymore.
Confirmed questions3 questions
- What is your experience in retail?
- Do you have previous experience as a supervisor?
- What makes you a good candidate for a supervisor role?
Burlington Stores
Operations Manager
Manager Average Neutral experience Accept offer 3 rounds
Interview process
Panel Onsite Offer
Interview formats
Behavioral Group
It's a pool of associates to be interviewed and you must go through a panel of 4 regional staff members, then they send you to interview with a store manager and then get offer. Process last 30 days
Confirmed questions1 question
- Can you describe an instance where you implemented a change to a store process?
Burlington Stores
Operations Manager
Mid Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
Operations Manager role is super varied, covering things like loss prevention, front-end operations, receiving, and accounting. The hiring process isn't what it used to be with all these tests. It was just one interview with one person, and then the offer. Easy.
Confirmed questions1 question
- What's your approach to dealing with unhappy customers?
Burlington Stores Operations Manager Interview Questions
Quoted word for word from Burlington Stores interview reports.
“What's your approach to dealing with unhappy customers?”
Read reports →“Describe a situation where you delivered outstanding customer service.”
Read reports →“What makes you a good candidate for a supervisor role?”
Read reports →“Do you have previous experience as a supervisor?”
Read reports →“Can you describe an instance where you implemented a change to a store process?”
Read report →“How do you handle working under pressure?”
Read report →“What makes you believe you'd be great at this job?”
Read report →“Why do you think you're a suitable candidate for this role?”
Read report →“What's your background in customer service?”
Read report →Formats, difficulty and experience
Across all 8 Burlington Stores interview reports.