BryterCX Interview Questions
& Process

So the interview process was pretty good, not too long and hit the important stuff for the role. It felt professional and quick. First, a 30-min phone call with the department director to weed out unqualified people. Then, a 60-min phone interview where a consultant gave me two cases to solve and calculate, testing my problem-solving, quick thinking, and calculation skills. After that, it was on-site. There were two parts to the case interviews (about 60 min total): a product demo with Q&A with a consultant, and then another case based on product data and a client, led by a consultant. Then I had 30 mins to prep a PowerPoint presentation on one part of the previous case. After that, I gave my presentation and had a 45-min panel interview with 3 future colleagues. Finally, a 30-45 min chat with the hiring director. Overall, the people were great and the process was smooth. It felt like a good way for both sides to get to know each other, covering cultural fit, technical skills, and softer skills like presenting and thinking on your feet.

I found the job through my college's system and was contacted about a week later via phone call. A district manager spoke with me for a few minutes about the position and my background. Very basic. I was told that they would get back to me soon. 2 weeks later I was contacted and for a more formal phone interview. That consisted of a more thorough explanation of the job and company as well as a case-style question. I got very positive feedback from my interviewer and was contacted the next day asking me to come in to interview at their office. At the on-site interview I met with 3 different people for 1 on 1 interviews. The meetings went over the company's product and services with a hands on demo, some more case questions, and pretty general questions about my resume. Again, I received very positive feedback from everyone who I met with. They informed me that I would hear within a week if I was to make it to the next round. Well over a month went by and I didn't hear a single word from them. I sent a couple follow-up emails which were never answered. After I had already assumed they had moved on in the process, I got an generic email telling me that I hadn't been selected. No feedback at all, which is the worst part because after what seemed like several positive interviews, I was very confused about the outcome.

I was approached via LinkedIn. While I normally do not engage after such an approach, I now did as I had encountered the company years before and was fascinated by their technology. The process began with an HR interview, followed by interviews with the existing Solutions Architect in the US, and then the COO. These interviews were pleasant and focused on my relevant experience. There wasn't a formal test, but given my 9 years in a similar role at a well-known company, this might have been acceptable. Since the role was in EMEA, I then met with the SVP for EMEA. This interview also focused on relevant experience and expectations. Compensation discussions began fairly quickly. The process was a bit stop-and-start, partly due to me getting sick, but the company was understanding and patient. After providing a reference from a former colleague, we finalized the offer.

This was the worst interview experience I've ever had, very unprofessional and rude at times. One interviewer left mid-conversation for a personal matter and then returned, interrupting the other interviewer, to ask me to solve a coding challenge on Microsoft Teams. It was a horrible experience, mostly technical questions that felt like an interrogation. The backend interviewer seemed unhappy with his role, which was apparent in how he spoke.