BroadPath Healthcare Solutions Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at BroadPath Healthcare Solutions.
BroadPath Healthcare Solutions
Customer Service Representative
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation Other
The interview was very quick and they asked great questions. The interviewer did a good job explaining what a typical day would be like. We ended the interview with a mock call, and the interviewer gave me feedback. After that, they proceeded with an offer.
Confirmed questions1 question
- Tell me about a time you dealt with a difficult patient and what the result was.
BroadPath Healthcare Solutions
Customer Service Representative
Mid Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
Horrible interview process, very intimidating and I have been in this field for over 5 years. They gave me two interviews and the second one made me repeat everything I had just interviewed on prior.
Confirmed questions2 questions
- Can you list all your past job titles and their duties?
- Please state the reason for leaving each of your previous positions, even those from more than five years ago.
BroadPath Healthcare Solutions
Call Agent
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
You get an email to share your availability if they like your application. Then a recruiter emails you back after you submit it to confirm they have everything they need for the interview. They will ask you some basic questions about your past experience and you will do a mock call.
Confirmed questions2 questions
- Can you describe your previous experience?
- How would you handle this mock call scenario?
BroadPath Healthcare Solutions Customer Support Representative Interview Questions
Quoted word for word from BroadPath Healthcare Solutions interview reports.
“What is your experience with HMOs or HMO-POS systems?”
Read reports →“Were you okay with the offered salary?”
Read reports →“What did you enjoy most about remote work?”
Read reports →“What do you find most challenging about working remotely?”
Read reports →“Can you share an instance where a customer received bad news? How did you manage that call?”
Read report →“Could you tell me about your experience with Bhive?”
Read report →“Describe your personality.”
Read report →“Can you list all your past job titles and their duties?”
Read report →“Describe a time you had to deal with an upset customer.”
Read report →Formats, difficulty and experience
Across all 22 BroadPath Healthcare Solutions interview reports.