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Boutique Air Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
40% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Boutique Air.

Showing 3 of 5
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Boutique Air

Customer Service Agent

Operations · more than a year ago

Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I got an email after I applied saying I was scheduled for a phone interview on a specific date and time. However, they never actually called me. I tried to follow up with an email, but I didn't get any response. It's really unprofessional to schedule a phone interview and then not make the call, or at least reschedule. What kind of company does this, not honoring scheduled interviews?

Confirmed questions1 question
  • Was supposed to have a phone interview, but no one called.
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Boutique Air

Customer Service Agent

Operations · more than a year ago

Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical

Applied online and then waited about 2.5 weeks to hear back. A representative from Boutique Air called me for a phone screen and said the station manager would contact me. The station manager reached out the next day to set up an in-person interview. It was a pretty standard interview with typical questions. After the interview, she mentioned the hiring manager would follow up regarding the next steps.

Confirmed questions6 questions
  • What sparked your interest in aviation and what's your reasoning behind it?
  • Are you able to lift up to 50 lbs and is that something you're okay with doing on every shift?
  • Can you describe your current job and your responsibilities?
Boutique Air logo
Boutique Air

Customer Service Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral

The interview was great, my interviewer was very warm and welcoming, and they answered all my questions upfront. I had two interviewers interview me. They both were very personable and made me feel comfortable answering my questions.

Confirmed questions1 question
  • What makes you want to work for Boutique Air?

Boutique Air Customer Support Representative Interview Questions

Quoted word for word from Boutique Air interview reports.

Are you able to lift up to 50 lbs and is that something you're okay with doing on every shift?

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What sparked your interest in aviation and what's your reasoning behind it?

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What would you do if your manager asked you to do something urgently, but you were already busy with another task? How would you reply to your manager?

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Tell me about a time you had a disagreement with a customer. What steps did you take to resolve it?

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Can you describe your current job and your responsibilities?

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Formats, difficulty and experience

Across all 5 Boutique Air interview reports.

Interview formats

Behavioral 62.5%
Technical 25%
Other 12.5%

Interview difficulty

Easy 100%
Average 0%
Difficult 0%

Candidate experience

Neutral 40%
Positive 40%
Negative 20%