
Boston Market Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 29 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Boston Market.
Server
It was a quick process, I got the job. The manager was really funny. They told me about the job, which involves switching between serving, cashier, and drive-thru roles often. The drive-thru needs to be fast-paced. The customers are mainly older people who can sometimes be quite rude and snappy. The pay was also very low.
- Why are you interested in this position?
Server
I applied online via snagajob and got a call for an interview a week later. The interview was with a manager who was upfront about needing a social and outgoing person to start conversations and smile, as Boston Market was changing its policy. Instead of training current staff, he preferred to hire someone friendly. Upon arrival, I saw his point; the existing servers were shy and mostly just served food with minimal eye contact. He asked if I could do the outgoing tasks and to be honest so we wouldn't waste each other's time. I admitted I'm quiet and reserved, which he confirmed as I was quieter than him. He asked 'Tell me about yourself' and I answered truthfully. This is a good job if you're outgoing, but not for someone like me who's quiet.
- Can you tell me about yourself?
- Are you able to be outgoing, initiate conversations, and smile?
Server
I applied online and had to take this crazy long quiz with like 60 questions on math and grammar that I only had ten minutes for and didn't even finish. A few days later the manager called and we set up an interview. It was about 35 minutes long. He started asking me about my extracurriculars since I'm going to be a senior in high school. I think I talked too much because he asked if I was sure I had time to work, and I said I quit most of it. Then he asked if I'd ever been inside a Boston Market, and I weirdly said no, but I'd had their food. He asked what their top seller was, and I didn't know (it's chicken). We looked over the menu, and then he asked what I'd expect from him as an employer and what he should expect from me. I didn't nail the first one but got the second one right. He then went over the hours and the job duties. Finally, he talked about the uniform and where to buy it. He offered me the job right there but gave me a day to decide. I turned it down because it wasn't my top choice and I had other interviews.
- What should I expect from you as an employer?
- What should you expect from me as an employee?
Boston Market Retail Associate Interview Questions
Quoted word for word from Boston Market interview reports.
“Had you visited a Boston Market prior to this?”
Read reports →“What is your understanding of Boston Market's mission and values?”
Read reports →“What would you do if a coworker had a really rough day at work?”
Read reports →“What does customer service mean to you?”
Read reports →“Would you be willing to clean tables and sweep floors?”
Read report →“What is the most important aspect of being a cashier, in your opinion?”
Read report →“How would you handle a very angry and rude customer if you couldn't de-escalate the situation?”
Read report →“Are you able to be outgoing, initiate conversations, and smile?”
Read report →“What would you do if faced with an angry customer?”
Read report →Formats, difficulty and experience
Across all 29 Boston Market interview reports.