Boots Healthcare Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Boots.
Boots
Healthcare Advisor
Entry Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Technical
First, I applied online and had to do some online tests. These tests determined if I'd move on. Next, I had an in-person interview at the store. It was about 15-20 minutes long and focused on competencies. Interestingly, the interviewer hadn't seen my file or previous answers. They asked general questions about my education and experience, then moved on to competency-based questions.
Confirmed questions4 questions
- What's your motivation for wanting to join Boots?
- Can you share an instance where you needed to be confident?
- How would you handle workplace conflict?
Boots
Healthcare Advisor
Entry Average Neutral experience No offer 3 rounds
Interview process
Take home Recruiter call Onsite
Interview formats
Behavioral Presentation
Applied online, then got an email to do a 40-minute online assessment. Two weeks later, they emailed to say I passed and sent a link to book my interview. The interview was supposed to be an hour, but the manager was late and kept taking phone calls. They asked some common interview questions, then took me to the shop floor. I had to recommend a specific product, read leaflets about services, and discuss their benefits. Overall, it was a decent experience.
Confirmed questions3 questions
- How would you respond if a customer expressed dissatisfaction with a product you suggested?
- Which footwear product would you advise a customer to purchase?
- Please review these informational pamphlets on our services and discuss their advantages.
Boots
Healthcare Advisor
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
The hiring process is quite lengthy, involving multiple questions that need to be answered before an interview is even granted. Many candidates don't make it past this initial stage because they answer the questions based on their own beliefs, rather than considering how Boots expects them to respond. The in-person interview itself isn't too bad. It's quite quick, and at the store I was interviewed at, they're always short-staffed, so the expectation is to start working as soon as possible after the interview.
Confirmed questions1 question
- What constitutes good customer care in your opinion?
Boots Healthcare Consultant Interview Questions
Quoted word for word from Boots interview reports.
“Which footwear product would you advise a customer to purchase?”
Read reports →“What would you do if a customer got aggressive?”
Read reports →“What constitutes good customer care in your opinion?”
Read reports →“What makes you want to join Boots?”
Read reports →“Which product would you choose and why?”
Read report →“What's your motivation for wanting to join Boots?”
Read report →“How would you manage a complaint?”
Read report →“Are you interested in completing training while working?”
Read report →“How would you manage the retail and pharmacy roles simultaneously?”
Read report →Formats, difficulty and experience
Across all 11 Boots interview reports.