Blue Cross Blue Shield of Michigan Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Blue Cross Blue Shield of Michigan.
Blue Cross Blue Shield of Michigan
Manager
Manager Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral
It was a two round interview process. The atmosphere was casual and the tone was conversational. The questions were direct and specific to the role, not from a standard rubric. The decision was communicated via email and a personal call.
Confirmed questions1 question
- What strategies would you employ to motivate a direct report who is not meeting expectations?
Blue Cross Blue Shield of Michigan
Case Manager
Mid Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I first spoke with a recruiter, who then sent my resume to a manager leading a team. That manager then scheduled a panel interview with at least two people from the team. They asked standard interview questions, specifically asking about my clinical experience and skills. They also explained the job role and duties, and the training involved. I also asked them questions about their expectations and goals, which they seemed to really appreciate.
Confirmed questions3 questions
- Can you share an example of a stressful situation you've encountered and explain how you managed it?
- Could you discuss your relevant clinical experience and skills?
- What are your expectations and goals regarding this position?
Blue Cross Blue Shield of Michigan
Senior Manager
Senior Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I got a call and the interview was about my experience and knowledge of being regulated concerning information that can be relayed or given out to consumers. The interviewer was good, no tricky questions, just asked about my work experience. The work environment was very good, plenty of training to assist the consumer in every way. There was assistance all the time if you needed it.
Confirmed questions2 questions
- Tell me about your experience dealing with consumers.
- Tell me about your experience dealing with difficult people on the phone.
Blue Cross Blue Shield of Michigan Manager Interview Questions
Quoted word for word from Blue Cross Blue Shield of Michigan interview reports.
“What strategies would you employ to motivate a direct report who is not meeting expectations?”
Read reports →“What did you do to prepare for the interview, and what information did you research beforehand?”
Read reports →“Did you encounter any unexpected or tough questions during the interview?”
Read reports →“Could you describe your experience in Case Management?”
Read reports →“Tell me about your experience dealing with difficult people on the phone.”
Read report →“What are your expectations and goals regarding this position?”
Read report →“Tell me about your experience dealing with consumers.”
Read report →“Can you share an example of a stressful situation you've encountered and explain how you managed it?”
Read report →Formats, difficulty and experience
Across all 5 Blue Cross Blue Shield of Michigan interview reports.