Blue Apron Customer Support Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Blue Apron.
Blue Apron
Customer Experience Associate
Entry Average Neutral experience Decline offer 3 rounds
Interview process
Take home Group Onsite
Interview formats
Behavioral Presentation Group
The interview process was pretty simple. First, I had a virtual interview where I had to record myself answering some questions in under 2 minutes. After that, if I passed, I was given a scenario about an email and asked what I would do. I had to bring my written response email to the in-person interview. The in-person interview was a group interview with 3 other candidates and 3 interviewers. We also took a tour of the building.
Confirmed questions3 questions
- Tell me about a past work challenge and how you resolved it.
- Which fruit would you choose to be and why?
- What are you seeking in your next job?
Blue Apron
Customer Experience Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
I found the job on Linkedin and applied. The interview process involved an initial phone screening followed by an in-person interview at their location. It was a really great experience. A supervisor showed me around their facility, which was amazing. The interview itself felt like a natural conversation, and it was one of the best one-on-one interviews I've had. I got a good feel for the manager's personality, their values, and what they expect.
Confirmed questions1 question
- If there's no promise of a promotion, how would you react to a coworker getting promoted instead of you?
Blue Apron
Customer Experience Associate
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Group
Interview formats
Behavioral Group
I applied through Indeed and was contacted by a recruiting company for an initial phone screen. Following that, I had another interview with the staffing company. After doing well in those, I was selected for a group interview with Blue Apron. My recruiter advised me to avoid phrases like 'yes ma'am, no sir,' as Blue Apron found them 'cold and emotionless,' which is interesting because it's considered respectful in Texas. The Blue Apron interview was a bit strange; two people in the office, who seemed awkward and unfriendly, conducted a video call with someone in New York. They mostly asked standard questions, contrary to my recruiter's tip about 'fun' questions. It was a 'popcorn' style interview with five candidates simultaneously, making it hard to gauge individual performances as we all tended to say similar things. I felt qualified due to my customer service background and answered honestly using my experiences. Despite feeling I performed well and no worse than others, I was later informed by my recruiter that I didn't get the job because I have a young child, and they were concerned it would interfere with my work, which wouldn't have been an issue as my child attends daycare full-time. It seems Blue Apron doesn't value family and judges mothers trying to balance careers and family life, which I find shameful given their supposed mission to bring families together.
Confirmed questions1 question
- What new crayon color would you choose to be and why?
Blue Apron Customer Support Associate Interview Questions
Quoted word for word from Blue Apron interview reports.
“Which fruit would you choose to be and why?”
Read reports →“What new crayon color would you choose to be and why?”
Read reports →“If there's no promise of a promotion, how would you react to a coworker getting promoted instead of you?”
Read reports →“What are you seeking in your next job?”
Read reports →“Describe a time you handled a difficult customer situation in a previous role.”
Read report →“What would you have done differently in your previous role?”
Read report →“Tell me about a past work challenge and how you resolved it.”
Read report →Formats, difficulty and experience
Across all 5 Blue Apron interview reports.