Bloomingdale's Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Bloomingdale's.
Bloomingdale's
Customer Service Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Background check Offer
Interview formats
Group Behavioral
The interview process involved a group session with about 8 people where we were given questions and asked to provide input. Then there was a second interview with the manager, after which an offer was made. The training lasted two days and covered company policies, how to access the network, and a loss prevention lecture. All questions were answered, and a tour of the store was provided.
Confirmed questions1 question
- Tell me about your work ethic and what you expect from this role.
Bloomingdale's
Customer Service Associate
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Applied online. Got called in for an interview. Then I was asked to come back for a second interview. I am waiting to hear back. The interviewer was distracted by their phone and I had to wait 30 minutes. They asked me the same question twice. When I asked about the pay, they said I'd get all my questions answered in the second interview. This job would be a secondary income source for me, thankfully because I almost turned it down, but the hours worked for me and the pay made it worth it.
Confirmed questions1 question
- What is a weakness in your work ethic?
Bloomingdale's
Customer Service Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interviewer was almost 30 minutes late for my 11:00 interview. While I was talking about myself, she interrupted to ask about my work experience, which was rude. Then she asked why I would apply to a luxury brand store if I don't like luxury items, which I never said. I explained that I like luxury brands but I don't get overly excited about them or feel like I have to have them immediately like some people do. She only asked about my current job and didn't inquire about any of my other past experience. She seemed to have an attitude the whole time and kept cutting me off.
Confirmed questions1 question
- What made you decide to apply for this position?
Bloomingdale's Customer Support Representative Interview Questions
Quoted word for word from Bloomingdale's interview reports.
“Can you explain the difference between a client and a customer?”
Read reports →“Would you be open to doing gift wrapping?”
Read reports →“How can you ensure excellent customer service?”
Read reports →“What would be your earliest start date?”
Read reports →“How do others generally describe you?”
Read report →“What is a weakness in your work ethic?”
Read report →“Describe a time you had to deal with a difficult customer.”
Read report →“Tell me why you're interested in working here.”
Read report →“What made you decide to apply for this position?”
Read report →Formats, difficulty and experience
Across all 9 Bloomingdale's interview reports.