
Black Sheep Coffee Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Black Sheep Coffee.
Barista
It was a really calm interview in the back of the coffee shop. They made me a coffee of my choice and then I was shown to the back where the owner was doing interviews. The shop front was super busy but the team still took the time to make me a drink, which was a really good first impression.
- What makes you want to work here?
- How do you manage under stressful situations?
- What would you do if a customer was angry?
Barista
It was a pretty relaxed chat. They asked a few things about my past barista and customer service experience, like 'How's your latte art?' Then we got right into talking about how many hours I wanted and when I could work.
- Tell me about your latte art abilities.
- What experience do you have as a barista?
- Can you describe your customer service background?
Barista
I applied online on their website and had to complete a really strange X-factor test with odd questions. After that, there was over two weeks of silence. Recently, I got an email saying they'd filled the position, but it's still advertised everywhere, including their site. I think this is super unprofessional. It's fine if they didn't want to hire me, but the way they responded and are still looking is just not okay.
- Tell me about your behavior within a team.
- How do you act when interacting with customers?
- Are you stable?
Black Sheep Coffee Retail Associate Interview Questions
Quoted word for word from Black Sheep Coffee interview reports.
“Could you explain the difference between a flat white and a cappuccino?”
Read reports →“Are you able to create latte art?”
Read reports →“Can you describe what you think a Barista does?”
Read reports →“What is your definition of ideal customer service?”
Read reports →“What's your knowledge of Black Sheep Coffee as a company?”
Read report →“What would you do if a customer was angry?”
Read report →“What makes you want to join Black Sheep?”
Read report →“Are you okay with starting work really early in the mornings?”
Read report →“Have you had a chance to try any of our products previously?”
Read report →Formats, difficulty and experience
Across all 28 Black Sheep Coffee interview reports.