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Big W Team Member Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 13 interview experiences · FREE TO READ

1.8 Rounds average
Easy Typical difficulty
69.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Big W.

Showing 3 of 13
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Big W

Team Member

Operations · nearly a year ago

Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was pretty good, really liked it. It was informal and chill, would totally recommend it. Just wear whatever you feel is appropriate. It was lowkey. Haven't heard much more since then, but they said they'd let me know. The job seems like it would be fun.

Confirmed questions1 question
  • What are your strengths, man?
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Big W

Team Member

Operations · nearly a year ago

Entry Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

The hiring process usually starts with an online application, followed by a phone screening, and then an in-person interview. We're looking for people who are good with customers, can work well with others, and are available for the role. We really care about how you communicate and if you'll fit in with the team.

Confirmed questions2 questions
  • Can you tell me about your availability?
  • Describe how you collaborate within a team.
Big W logo
Big W

Team Member

Operations · a year ago

Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview was pretty straightforward and mostly about logistics like my availability, preferred shift days and hours, and flexibility. It also covered the day-to-day tasks involved in the job.

Confirmed questions1 question
  • What is your availability regarding work hours?

Big W Team Member Interview Questions

Quoted word for word from Big W interview reports.

What are your thoughts on what constitutes good customer service?

Read reports

Formats, difficulty and experience

Across all 13 Big W interview reports.

Interview formats

Behavioral 68.4%
Technical 15.8%
Group 10.5%
Other 5.3%

Interview difficulty

Easy 61.5%
Average 38.5%
Difficult 0%

Candidate experience

Positive 69.2%
Neutral 23.1%
Negative 7.7%