Big W Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Big W.
Big W
Sales Associate
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was an online interview using zoom, not much focus on resume, very by the book. The interviewer was consistent, but polite. It lasted about 20 minutes, which felt longer than it needed to.
Confirmed questions1 question
- Describe a difficult customer interaction and explain how you resolved it.
Big W
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call Background check Offer
Interview formats
Group Behavioral Presentation
Since a new store was opening, we had a group interview where we were divided into groups of 8. The first activity was to learn about your neighbor and then present about them for a minute. The second activity was to promote a product. Finally, there was a face-to-face interview.
Confirmed questions4 questions
- Tell me about the person next to you.
- Can you pitch a product?
- What are your working hours?
Big W
Sales Associate
Entry Average Positive experience No offer 1 round
Interview process
Group Onsite
Interview formats
Group Presentation
We had a group interview with 6 other people. We all introduced ourselves and talked about our experiences. Then we were paired up to discuss and answer questions. They showed us around the store and we had to pick an item to try and sell to the manager.
Confirmed questions1 question
- Could you select an item and try to sell it to us?
Big W Sales Associate Interview Questions
Quoted word for word from Big W interview reports.
“Could you select an item and try to sell it to us?”
Read reports →“Tell me about the person next to you.”
Read reports →“Can you pitch a product?”
Read reports →“What are your working hours?”
Read reports →“Describe a difficult customer interaction and explain how you resolved it.”
Read report →“What are your long-term career aspirations?”
Read report →“Can you share an example of a time you dealt with a customer complaint and how you resolved it?”
Read report →“How can you add value to our organization with your expertise?”
Read report →“Why do you think you're the right candidate for this position?”
Read report →Formats, difficulty and experience
Across all 6 Big W interview reports.