BetterHelp Product Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at BetterHelp.
BetterHelp
Product Manager
Mid Average Negative experience No offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Presentation
Interview formats
Technical Case Presentation
It started with a recruiter screen and then a hiring manager screen. After that, it moved into FAANG or MAANG style rounds. The process concluded with a case study presentation, each with a different audience. This whole thing took a couple of months, and every step needed a lot of prep. Honestly, unless you're super into this specific field, it's probably not worth it because the pay and benefits don't really match up with other companies that have this level of interview difficulty.
Confirmed questions1 question
- Were there mini-tests in the analytics realm during the panel rounds?
BetterHelp
Product Manager
Senior Difficult Negative experience No offer 5 rounds
Interview process
Recruiter call Technical screen Take home Onsite Background check Offer
Interview formats
Technical Coding Presentation Behavioral
The interview process itself felt like it had a good mission and individual team members were great, but it was clear there was a lot of disorganization. Multiple people mentioned leadership changes, like the CPO leaving, and nobody seemed sure who would own product strategy. The job had been posted, taken down, and reposted a bunch, which people said was because priorities kept changing. The interview loop looked good on paper, but it didn't feel very organized or move quickly. After all the rounds, I heard nothing for over 3 weeks and had to chase them for updates. They expected a lot of prep, including an analytical round that apparently most people fail, but then just sent a generic rejection without any real feedback. Some interviewers were really nice and open, but others felt like they were just reading a script and didn't show much emotion. It didn't feel like a cohesive culture, especially for a company focused on mental health. It seemed like they made decisions slowly, sent mixed signals, and didn't really live up to their stated values. Candidates should be prepared for this.
Confirmed questions2 questions
- Can you explain your approach to identifying the cause of a sudden drop in a funnel, including how you'd determine the root cause and the metrics you'd use for validation?
- Describe how you would create and assess an A/B test for a new onboarding process.
BetterHelp
Product Manager
Senior Average Positive experience No offer 6 rounds
Interview process
Phone screen Recruiter call Technical screen Onsite
Interview formats
Technical Coding Behavioral
I went through a phone screen, then a call with the hiring manager. After that, I had 4 interviews with different team members, covering engineering, product design, analytics, and behavioral aspects of the PM role. I stopped the process since I received another offer.
Confirmed questions3 questions
- Can you explain how you would set up an A/B test for this scenario?
- Describe your process for writing a ticket for the engineering team.
- What would be your approach to designing a product that accomplishes Y?
BetterHelp Product Manager Interview Questions
Quoted word for word from BetterHelp interview reports.
“Were there mini-tests in the analytics realm during the panel rounds?”
Read reports →“What changes would you make to the product?”
Read reports →“Can you explain your approach to identifying the cause of a sudden drop in a funnel, including how you'd determine the root cause and the metrics you'd use for validation?”
Read reports →“Describe how you would create and assess an A/B test for a new onboarding process.”
Read reports →“Can you explain how you would set up an A/B test for this scenario?”
Read report →“Describe your process for writing a ticket for the engineering team.”
Read report →“Walk me through a case study related to A/B testing design.”
Read report →“What would be your approach to designing a product that accomplishes Y?”
Read report →“Can you discuss your approach to product design?”
Read report →Formats, difficulty and experience
Across all 6 BetterHelp interview reports.