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Better Business Bureaus Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 91 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
67% Positive experience

Which role are you interviewing for?

29 roles · 91 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Better Business Bureaus.

Showing 4 of 91
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Account Manager

Sales · a year ago

Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I applied online and then got a request for an interview. I had a short interview with the manager through Indeed. That was it. I actually took back my application after I spoke to him. I didn't think the culture would be a good fit for me after our chat.

Confirmed questions1 question
  • What makes you the best candidate for this role?
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Better Business Bureaus

Director of Sales

Sales · a year ago

Director Average Neutral experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Other

Initially very responsive. First interview was a one-way video call. 10 questions, only 1 min to answer each. Very impersonal. No additional follow-up after interview was sent in. I understand the need for efficiency but I don't think this is an effective way to evaluate people.

Confirmed questions1 question
  • Who are 3 celebrities you'd like to have dinner with?
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Better Business Bureaus

Business Development Coordinator

Sales · more than a year ago

Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

There were a few interview rounds, but everyone was really nice. The first one was a phone call, and then I had a second interview with two people from the team I might join. They asked about my background to see how my previous jobs would fit with the position.

Confirmed questions2 questions
  • What makes you want to interview with BBB over other companies?
  • How do your previous experiences align with the requirements of this role?
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Better Business Bureaus

Customer Access Representative

Operations · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical

The interview process was supposed to be straightforward, but it was handled really poorly. They missed my phone interview twice because they were 'overbooked.' After my in-person interview, they said I'd hear back the next day. Three weeks later, I still hadn't heard anything. I've emailed and called several times. My last call was declined, so I took that as my answer. I wouldn't want to work for people who can't manage their time.

Confirmed questions4 questions
  • What are your de-escalation techniques?
  • Describe your greatest strength.
  • What is your greatest weakness?

Better Business Bureaus Interview Questions

Quoted word for word from Better Business Bureaus interview reports.

How can we trust the BBB when there is a history of gross misrepresentation (Pay to Play) in the Los Angeles California chapter?

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What is your current understanding of the Better Business Bureau?

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What would you title a major award you might receive in the next 5 years?

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What would I do if I had not made a sale in my first 2 weeks?

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What are your strategies for dealing with individuals who are emotionally upset?

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Why are you interested in reviewing ads rather than creating them?

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Formats, difficulty and experience

Across all 91 Better Business Bureaus interview reports.

Interview formats

Behavioral 59.5%
Technical 17%
Other 9.8%
Presentation 7.8%
Group 2.6%

Interview difficulty

Easy 30.8%
Average 62.6%
Difficult 6.6%

Candidate experience

Negative 14.3%
Neutral 18.7%
Positive 67%

Reports by job function

Sales 26
Operations 20
Other 15
Marketing 9
Consulting 6
Analytics 5