Bentley Systems Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Bentley Systems.
Bentley Systems
Technical Support Engineer
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Technical Behavioral
The role was advertised on the company website, so I applied there. The first step was a preliminary technical phone call. If that went well, I had an in-person technical interview. After that, there was a final HR interview.
Confirmed questions2 questions
- What are the SFD & BMD of a beam (simply supported, cantilever, contiguous beam)?
- Can you discuss queries related to design codes like IS 800:2007, IS 456:2000, IS 13920, IS 1893, and IS 875?
Bentley Systems
Technical Support Engineer
Mid Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
It started with an HR call where they asked about my salary expectations and work authorization for Poland. Then I had an interview with the team lead and a senior person from the UK. It was a friendly chat, and I passed. I got the job offer, but then issues started. They offered a salary lower than what we agreed upon, even though they asked for a range earlier. I find this unacceptable because it wastes time. When I asked why, they said the offer was based on UK benchmarks even though the job is in Poland.
Confirmed questions3 questions
- Can you tell me about yourself and your experiences?
- What are your salary expectations?
- Can you confirm your authorization to work in Poland?
Bentley Systems
Technical Support Engineer
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen Onsite
Interview formats
Presentation Technical Behavioral
The interview involved a 10-minute demonstration of the in-house software by the hiring manager, followed by a 10-minute discussion about my knowledge of the role. There was also a 10-minute segment about my background, touching on my BSc in Software Engineering and any work experience. The whole video call on MS Teams with the hiring manager lasted about 40 minutes. Only a few candidates would be contacted for a second round interview within a week. Ultimately, I was informed after a week that I wasn't a good fit due to lacking 'technical support background', despite the job ad saying helpdesk experience wasn't required. This makes the job description misleading. It feels like companies prefer 'ready-made' candidates even for entry-level roles, rather than investing in potential new hires, making degrees feel less relevant for newcomers.
Confirmed questions3 questions
- Can you tell me what you know about the software used at Bentley Systems?
- What do you anticipate being the biggest challenge for you in this role?
- What do you consider to be the 5 most important factors when providing support?
Bentley Systems Technical Support Engineer Interview Questions
Quoted word for word from Bentley Systems interview reports.
“What are the SFD & BMD of a beam (simply supported, cantilever, contiguous beam)?”
Read reports →“Can you discuss queries related to design codes like IS 800:2007, IS 456:2000, IS 13920, IS 1893, and IS 875?”
Read reports →“Can you confirm your authorization to work in Poland?”
Read reports →“Is a group discussion necessary during the recruitment process?”
Read reports →“What do you consider to be the 5 most important factors when providing support?”
Read report →“Can you tell me what you know about the software used at Bentley Systems?”
Read report →“What do you anticipate being the biggest challenge for you in this role?”
Read report →“Can you describe a time you managed projects independently?”
Read report →“Can you tell me about your relative and core experience for this role?”
Read report →Formats, difficulty and experience
Across all 7 Bentley Systems interview reports.