Benefit Cosmetics Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Benefit Cosmetics.
Benefit Cosmetics
Customer Advisor
Entry Average Positive experience No offer 2 rounds
Interview process
Presentation Recruiter call
Interview formats
Presentation Behavioral
First, you do a 10-minute makeup demo showing your foundation, mascara, blush, and brow application. After that, they ask some questions about handling customers during traffic stops, selling products, and about eyebrows.
Confirmed questions2 questions
- Can you describe how you would stop and approach customers?
- How would you go about selling products to customers?
Benefit Cosmetics
Customer Advisor
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Offer
Interview formats
Behavioral Technical
It was okay, I didn’t really like that it took around 3 weeks to do everything. The first video interview was okay, I didn’t mind it and it was nice to have the chance to do it alone but the timer kind of stressed me out. The second interview wasn’t bad too, I was a bit nervous but it was grand too. The third interview was just a confirmation, nothing hard, it was over in 5 min which was good.
Confirmed questions3 questions
- Could you tell me about yourself?
- Do you have any experience?
- What would you do if you were in this situation?
Benefit Cosmetics
Customer Advisor
Entry Average Negative experience Decline offer 2 rounds
Interview process
Take home Recruiter call Offer
Interview formats
Other Behavioral
The interview was a six-hour trial shift at the counter where I had to try and attract passersby in the department store to the Benefit products (local activation). I had to lure potential customers to the stand with lines like 'Hey, I'll give you beautiful eyebrows in two minutes.' A Benefit colleague suggested I should also look at the visitor's perceived problem area when asking questions, to make her feel like her brows needed some work. Not only do I not like the company's style, but I also thought the working conditions were insufficient. No break for the toilet or food/drink was planned, and only after mentioning several times that I was really thirsty was I allowed to get water. The counter manager introduced herself briefly at the beginning and only told me that I should try to achieve 390€ in profit that day. After that, I didn't see her again. To top it all off, my travel costs of over 80€ have still not been reimbursed. I am truly extremely disappointed with Benefit. The products are great and I've always liked the brand because of its image. I decided against the job after the trial shift and would also advise against it.
Confirmed questions1 question
- About a week later, there was a feedback call with the counter manager.
Benefit Cosmetics Consultant Interview Questions
Quoted word for word from Benefit Cosmetics interview reports.
“What does good customer service mean to you?”
Read reports →“Which Benefit products are you familiar with and use yourself?”
Read reports →“What would you do if you were in this situation?”
Read reports →“How would you go about selling products to customers?”
Read reports →“What makes you want to join Benefit?”
Read report →“Can you describe how you would stop and approach customers?”
Read report →“Do you have any experience?”
Read report →Formats, difficulty and experience
Across all 5 Benefit Cosmetics interview reports.