Bendigo Bank Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Bendigo Bank.
Bendigo Bank
Customer Service Representative
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was easy and relaxed, not too formal. The people interviewing me were friendly, and overall it was a positive experience. They gave me info on what's next pretty quickly.
Confirmed questions2 questions
- What is your motivation for this role?
- Can you share details about your background and experience?
Bendigo Bank
Customer Service Representative
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
I applied online and after about two weeks, I got a call asking me to come in for an interview. I had a face-to-face interview with two women and one person on Zoom. It went for more than an hour. I felt pretty good about it. But then, nothing for a week and a half. I emailed them and they said I'd have another interview at a different branch. So I went for that second interview two days later. They asked me the exact same questions, and I gave the same answers. I thought I'd get a yes this time, but nope, another two-week wait until I emailed them again. This time, they said they'd emailed everyone and updated the status online, which wasn't true. After my email, someone from the bank called, thanking me for applying and saying I was a top candidate. But then they said if I had a degree, they would have considered me. Like, seriously? Why wait so long to tell me I needed a degree for an entry-level job that didn't even mention needing one and said they'd train on the job?
Confirmed questions2 questions
- What makes you want to work here?
- What are your salary expectations for this role?
Bendigo Bank
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
First, I applied online and took a pymetrics test. A few days later, I had a phone interview with someone from the office. They asked standard questions like what I'm currently doing, how my previous job was, and my availability.
Confirmed questions4 questions
- Can you tell me what you know about this customer service role?
- What are your current activities?
- How was your previous employment experience?
Bendigo Bank Customer Support Representative Interview Questions
Quoted word for word from Bendigo Bank interview reports.
“What kind of questions are asked during the in-person interview?”
Read reports →“What is your availability in terms of work days?”
Read reports →“Can you introduce yourself?”
Read reports →“What are your current activities?”
Read reports →“What makes you want to work here?”
Read report →“Describe a situation in a past job that tested your honesty.”
Read report →“Can you tell me what you know about this customer service role?”
Read report →“What is your motivation for this role?”
Read report →“Can you share details about your background and experience?”
Read report →Formats, difficulty and experience
Across all 8 Bendigo Bank interview reports.