Banfield Pet Hospital Engagement Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 57 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Banfield Pet Hospital.
Banfield Pet Hospital
Practice Manager
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
Got reached out by a field leader about a Practice Manager role, and had a 30-minute interview. A week later, had a second interview with the same leader and a peer. Was told I'd hear back the next day about whether I was selected, but never did. Tried contacting the leader through calls, texts, and emails, but got no response. The position was filled a month after the initial contact.
Confirmed questions1 question
- Can you share an instance where you went above and beyond to resolve a workplace issue?
Banfield Pet Hospital
Practice Manager
Mid Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Onsite Group Background check Offer
Interview formats
Behavioral Technical Presentation
The process was long. First, I had a 1-hour phone call with a recruiter. Then, I went to a hospital for a 1.5-hour interview with a field director. This interview was very engaging, with detailed questions requiring detailed responses, not just generic answers. After that, there were some emails, and then I shadowed a practice manager for 3 hours. This shadowing was to ensure I was a good fit and to allow me to ask questions. It's important to ask many educated questions, as they will be evaluated. The shadowing also provided a real look into the practice manager's experience and Banfield's culture. This was followed by a 1-hour phone interview with HR, and finally, another 1-hour phone interview with the VP of the region. After all that, I received the job offer.
Confirmed questions1 question
- Tell me about a situation where you...
Banfield Pet Hospital
Practice Manager
Mid Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Onsite Presentation Background check Offer
Interview formats
Behavioral Presentation
The whole process took about 6 weeks. It started with a phone interview. After two weeks of no news, I reached out via email to see if the role was filled. On the same day, I got an email asking me to schedule an in-person interview with the field directors for the following week. The week after that, I did a shadowing visit at the hospital, which went really well. I made sure to ask plenty of questions to really understand what the job would entail. The next day, they emailed to say they were interested but there were still a couple more interviews. The following week, I interviewed with the regional HR director and later that same week, had another phone interview with the RVP, who was very nice. I received an offer on the same day as my final interview.
Confirmed questions1 question
- Tell me about a time you disagreed with your supervisor and how you addressed it.
Banfield Pet Hospital Engagement Manager Interview Questions
Quoted word for word from Banfield Pet Hospital interview reports.
“Can you define company culture and describe the type of culture you find essential?”
Read reports →“What's your approach to managing a doctor who isn't putting in their best effort?”
Read reports →“Describe a situation where your team didn't acknowledge your input, even though your idea was the best, and they opted for a worse option.”
Read reports →“Can you define culture and provide an instance where you championed it to attain results?”
Read reports →“What is your definition of culture? Can you share an example of when you actively promoted culture to drive outcomes?”
Read report →“What is your definition of culture and how would you describe the culture at your current job?”
Read report →“What key indicators did you monitor in your PNLs, and what was your approach to reviewing them?”
Read report →“Describe a situation where you received praise, like from a customer or for recognizing an employee.”
Read report →“How would you prioritize customers if you had to deal with several at the same time?”
Read report →Formats, difficulty and experience
Across all 57 Banfield Pet Hospital interview reports.