Avis Budget Group Customer Support Representative interviews, decoded.

I applied online and got a call the very next day. They asked me to come in for an interview the following morning. The interview itself was pretty straightforward, mostly asking sales-related questions. First, I spoke with one of the managers. After that, I had to wait a bit for the branch manager to interview me. The branch manager asked pretty much the same questions, but dug a bit deeper. Both people I met were really nice and polite!

the interview process was pretty relaxed and easy, though the supervisor wasn't very professional. they asked standard questions about my past experiences, my customer service background, what I knew about the company and procedures, and if I had any relevant background for the industry.

We started with a quick Skype chat with someone from HR, then there was a language test, and an IQ/numerical test. After that, it was an Assessment Center day with role-playing, games, and a chat with the team leader.