Difficulty
Average
Candidate-reported interview insights
Automattic Application Support Engineer interviews, decoded.
Explore commonly reported questions, interview rounds, difficulty, duration, and candidate experiences for the Application Support Engineer role at Automattic.
3 rating Internet & Web Services
Interview overview
Average rounds
3.2
Average duration
~44 days
Difficulty and candidate experience
Interview difficulty
easy0%
average60%
difficult40%
Candidate experience
negative20%
neutral60%
positive20%
Candidate-reported interview process
The interview process was good. They gave me a buggy website to fix. After that, I had a Slack chat where I answered questions and did well. However, I was dropped right after without any follow-up.
So the whole thing took about a month. It started with some written questions, and then there was a 2-trial period. If you did well on the trials, you'd move on to a couple more interviews before they decided if you were a good fit. Everything happened over Slack.
It was text based, via slack. I got to stage 2. First interview was good, getting to know you. Second was more technical, theory technical if that makes sense. They wanted to know how you would handle debugging situations, customer satisfactory responses, etc.
Common Automattic Application Support Engineer interview questions
A focused selection of the most detailed candidate-submitted questions.
- 1
How do you handle situations when a customer wants to opt out from our support?
- 2
Are you actively participating in and contributing to WordPress support forums?
- 3
How do you handle unclear instructions or ambiguity in project requirements?
- 4
Are you familiar with WordPress.com and its customization capabilities?
Interview question formats
Technical50%
Behavioral30%
Coding20%
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Interview information is based on candidate reports and may not represent the current official hiring process of Automattic.