Atento Account Executive interviews, decoded.

Quick interview, they ask for your documents the same week as long as you pass the psychometric tests. If hiring is urgent, you start that week. If the posting is recent, you'll have to wait a bit.

Good selection process, includes a writing test and if you lack sales experience, they provide a brief training on how to approach calls and clients. They also mention the campaign you would join based on requirements and/or profile.

My experience was standard, highlighting the team's excellent kindness. However, I noticed that response speed is a significant area for improvement, as the waiting times were considerable. Also, I think the willingness to resolve doubts thoroughly could be improved, as I sometimes felt that the process did not allow for deeper interaction.