AlertMedia Customer Success Manager interviews, decoded.

So, there were 3 interviews in total. First, I spoke with the director. Then, I had an interview with the manager. The last interview involved a presentation, and I did that in front of a panel of 3 people.

I got an email to schedule a phone interview with the Recruiter. She was great, and I really enjoyed talking to her. Next, I interviewed with the director of Customer Success. I have to say, the interviewer was not professional at all. They clearly weren't interested in interviewing me, kept looking away, and did other things while I was speaking. I was really put off and knew I didn't want to work there. I hope they read this and treat other candidates more professionally.

The first step was a phone screen with a recruiter. Next, there were two 30-minute Zoom interviews with directors, followed by a written email task. The third round was rough. I had three more 30-minute Zoom interviews. The third one was pretty bad; they hadn't looked at my resume and had no questions ready for me. I ended up doing most of the talking, and there were a lot of awkward silences.