1-800-FLOWERS.COM, Inc. Customer Support Representative interviews, decoded.

I applied online and called in for an interview. I waited for 2 hours only for them to tell me to drop off my application and they'll call me when they are ready for an interview, which ended up never happening.

The hiring process is pretty fast... if they call you, talk to you, and like what they hear, you get hired right away. You'll have about a week and a half to gather your necessary equipment, like a headset, a computer with internet, and a quiet workspace. Then, they'll email you all the job details, the software you need to install to do the job, and instructions on how to set everything up to access their private portal.

I applied online and then got an email a few days later to set up a phone interview. The interviewer was nice and offered me the job right at the end. We talked about my past work experience and did some practice scenarios where they acted like a customer and I had to handle it.