
Zep Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Zep.
Sales Representative
I was contacted by a recruiter. I had 3 interviews with her that were straightforward and pleasant. The final interview was with the territory manager, which was about 30 minutes and straightforward. Overall, I enjoyed the interview process. I was impressed with everyone as they were extremely professional.
- Can you tell me about your previous work experience?
Sales Representative
First talked to a recruiter at Zep who didn't seem to know much about the company. Then had a phone interview with the RSM, and also talked to someone else in another state over the phone. That person wasn't very organized. The RSM was pretty new and missed some steps in the standard operating procedure. Had two in-person interviews that were each about 1.5 hours long. The whole process took over two months. We discussed compensation, but it changed a lot over the next few weeks. The salary is really low, especially for experienced folks. They say one thing but expect something totally different. The job requires 25 cold calls a day to sell soaps and hand cleaners to businesses like tire shops. If you don't inherit an existing customer base, you'll struggle financially. If you can build a customer base, you might do okay. Lots of reps have been there for a long time, if they can survive.
- What motivates your interest in working here?
- Can you commit to staying with the company long-term?
Sales Representative
I talked to a recruiter first, and then the Regional Manager. The recruiter interview was fine, but they didn't seem to know much about the company. The chat with the Regional Manager was rough. He was really self-centered and clearly not a good manager. It felt like the company was disorganized, asking me to decide on the spot what product category I was interested in, even though the job posting was specific. I was really let down by the manager's lack of professionalism and how he couldn't answer what seemed like simple questions. For instance, I asked the recruiter about a specific benefit, and they didn't know. Then I asked the manager the same thing, and he also had no clue, just giving me a vague response. The recruiter call was about 20 minutes and scheduled, but the manager just called out of the blue expecting me to be free for an hour.
- Can you name any contacts in your network who could be valuable to Zep?
Zep Sales Representative Interview Questions
Quoted word for word from Zep interview reports.
“What drew you to Zep?”
Read reports →“Were you told relocation assistance would be provided, but are you still willing to relocate without any assistance?”
Read reports →“What are your long term goals with Zep?”
Read reports →“Can you commit to staying with the company long-term?”
Read reports →“What are your career aspirations at Zep?”
Read report →“What's your approach to dealing with a challenging customer over the phone?”
Read report →“Can you provide an example of how you would approach penetrating an account to sell them products?”
Read report →“What makes you want to switch from your previous industry to a sales position at ZEP?”
Read report →“What motivates your interest in working here?”
Read report →Formats, difficulty and experience
Across all 10 Zep interview reports.