Zendesk Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Zendesk.
Zendesk
Digital Sales Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Presentation Offer
Interview formats
Behavioral Presentation Other
It was a 3 step interview process. Started with a recruiter screening where they asked behavioral questions, then a hiring manager call which was a discovery call simulation. Then a demo simulation with the hiring manager as well. Finally, there was an offer discussion call. The whole process was smooth and everyone was very friendly. I had a good experience overall and nobody put any pressure on me.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Zendesk
Sales
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I had an online interview with a supervisor that lasted about 30 minutes. It was a very quick conversation and the interviewer didn't seem very interested in getting to know me better, it was pretty weak. I answered everything they asked, and then they never called or messaged me for the next steps.
Confirmed questions2 questions
- Why are you interested in this position?
- What are your future plans in 5 years?
Zendesk
Sales
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Background check Offer
Interview formats
Behavioral Technical Case Presentation
We start with a quick chat with the TA, then get into some real interviews. These will dive deep into your sales skills, how much you know about the product, and if you're a good fit for the role with the hiring manager. We'll also do some role-playing and work through scenarios to see how you handle negotiations and objections. Finally, you'll talk with a senior sales person to see if you fit the culture and have what it takes for the long haul.
Confirmed questions1 question
- Could you share a bit about your background?
Zendesk Sales Representative Interview Questions
Quoted word for word from Zendesk interview reports.
“Can you describe the different levels within the sales department?”
Read reports →“What are your future plans in 5 years?”
Read reports →“What reasonable questions did you ask?”
Read reports →“What three things would you accomplish in your first 60 days if you joined the team?”
Read reports →“Tell me about a time you had to explain something complex to someone with no prior knowledge, and what was the outcome?”
Read report →“Can you describe your sales process?”
Read report →“Could you describe how you would fit into the Zendesk company culture?”
Read report →“Why are you interested in this position?”
Read report →“Could you share a bit about your background?”
Read report →Formats, difficulty and experience
Across all 14 Zendesk interview reports.