Xtreme Lashes Interview Questions
& Process

This role has been open for a long time, and leadership isn't sure if they want a CMO, VP, or Director, which is a bit of a red flag. The process felt one-sided, with a lot of demands on an executive without much chance to ask questions. Before even the first call, I got over 20 detailed questions via email about marketing fundamentals, which felt more tactical than strategic for an executive role, another red flag. Then, in the same email, they asked for a 1-3 year strategic plan and a SWOT analysis, plus proctored assessments. I said no to the plan and SWOT because my time is valuable, but I was curious to see what would happen. Calls were often delayed or rescheduled last minute because the interviewer was 'so busy.' During the call, it was mostly listening to them talk in circles because they seemed unsure of what they wanted, and there was no time for my questions, another red flag. If you proceed, expect over 3 hours of assessments where they watch your screen to 'make sure you're not cheating,' a big red flag. They might even drag you along for months, discussing your candidacy in Saturday morning leadership meetings, which is definitely a red flag. Bottom line: avoid this company. They're disorganized, can't define what they need in executive leadership, and it's not worth the time or expertise. Lots of red flags, and the job posting's note about ethics suggests trust issues.

This interview process took two months and 20 hours of my time, not counting prep. There were 8 interviewers, sometimes all at once, and many calls and assessments. Initially excited, I soon became disillusioned. It felt like they were just trying to get information without any intention of hiring me. There was very little strategic discussion. I spent hours on scenarios and how I'd handle them. It seemed they weren't looking for new insights, just confirmation of what they already knew. A major issue was an 8-person panel interview where one interviewer's fiance was someone who would report to me, and I wasn't informed - a clear conflict of interest. After the third interview, they said I was good but they had stronger director candidates, then offered me a chance to continue for a manager role that wasn't even posted yet. They claimed it had the 'exact same responsibilities,' making me think some previous candidates were right. It seems they offer one role but try to downgrade you during the process. I doubt many small businesses would create two new layers of management simultaneously. This, plus the fact they'd been interviewing for the director role for over a year, suggests they couldn't find a qualified candidate willing to take a pay cut. By the 5th interview, I told the CEO I needed to stop providing information before being hired and asked if there was anything specific she needed to move forward or part ways. She responded by saying she doubted I knew anything she couldn't read in a book. They pressed me for details on old roles from my resume. Despite providing three references, they wanted to contact a manager from an irrelevant job I held 15 years ago. In another instance, when I wasn't sure I could reach a manager from 10 years ago, they asked me to find them on social media and give them the contact. Very unprofessional. After the final interview, I withdrew my application. Their disregard for candidates' time and the knowledge they bring was too much. Their demanding interview process is essentially a full-time job, making it impossible for anyone currently employed to complete.

I had an amazing initial phone interview about the Customer Success Representative position, and I had high hopes for the next step in the interviewing process. I was told that I would be emailed by the Talent department to arrange a Zoom Meeting to showcase my software skills. After arranging the meeting, I received an email literally 30 minutes before said meeting about canceling and to look out for an email for a Job Fair event?! I never received the email about the event, and before I could follow up with the company about possibly scheduling an in person meeting or another Zoom meeting. I received an email from the talent department stating that my skills didn’t align with what they needed! In my opinion this was extremely unprofessional and unorganized. How could I be excluded based upon skills if I never had a chance to demonstrate such? I truly am disappointed because despite the poor reviews on Glassdoor regarding their interviewing process and culture, I wanted to believe that the internal process would be different for me since I have always a great experience with their products and brand. As I also am an Esthetician. It’s unfortunate, but I wanted to be honest in my review since it’s aligned with so many others now. Hopefully, this will spark change within the future hiring process for this great company!

We had an initial phone chat for about 1.5 hours where we talked about my qualifications and the company. Then there was a face-to-face meeting with a panel. I had to give a 15-minute presentation about the company and training programs, followed by an interview with the panel. After that, I had a face-to-face meeting with the CEO, which was a really nice and long interview where they asked about my qualifications and the company's background. Finally, there was another phone interview with the CEO for some additional questions.