XpresSpa Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 13 reportsCandidate interview experiences
First-hand accounts from people who interviewed at XpresSpa.
XpresSpa
Sales Supervisor
Mid Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Group
The process was good. The panelists were prepared and knew all the questions. The environment was friendly and enjoyable, with more conversation than a formal interview, which helped the candidate feel at ease.
Confirmed questions2 questions
- Can you share your experience?
- What are your ideas for improvement?
XpresSpa
Executive Assistant
Executive Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
I applied online and heard back pretty fast. A recruiter called and we talked about the job and the person I would support. The recruiter mentioned the CEO's personality and I wasn't a fan of what she said, which was weird. Even though I felt uneasy, I decided to go to the interview. Big mistake. I interviewed with the same recruiter. She seemed nice but fake. She asked a lot of personal questions, none about the job. I found it insulting and unprofessional, like she wasn't serious about hiring me. I'd avoid this company.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
XpresSpa
Cosmetologist
Entry Difficult Negative experience Accept offer 3 rounds
Interview process
Background check Recruiter call Onsite Offer
Interview formats
Behavioral Technical
It was a long interview process. First, there was a background check from the company, and then from the airport. I ended up paying for parking multiple times without knowing I had to. The whole thing was disorganized from the beginning to the end. I was interviewed by the assistant manager, who was the only manager at the time. The previous managers had been fired, and she quit not long after I started. By the time I left after 11 months, there had been 8 managers.
Confirmed questions1 question
- What is your skill level?
XpresSpa
Licensed Massage Therapist
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview process was a bit confusing at first because it's a large airport and can be hard to navigate if you've never been there before. Once I got my bearings, it was pretty standard. The boss is really nice and I really liked her. She's very smart and good at assessing people. She makes eye contact to get a feel for you and whether you'd fit with the team. If you're a happy person and genuinely enjoy massage, you should do well.
Confirmed questions1 question
- What is your experience as a Massage Therapist?
XpresSpa Interview Questions
Quoted word for word from XpresSpa interview reports.
“What type of bird would you be if you could be one?”
Read reports →“How many years have you been practicing massage therapy?”
Read reports →“What kinds of massages are you certified to perform?”
Read reports →“What is your experience as a Massage Therapist?”
Read reports →“Given the Airport Administration's strict operational hour requirements, which are more extensive than a typical salon spa, how do you feel about working nights, weekends, and holidays?”
Read report →“Are you available to work on weekends?”
Read report →“What is your skill level?”
Read report →“Can you describe how you would resolve a conflict involving an employee and a customer?”
Read report →“What are your ideas for improvement?”
Read report →Formats, difficulty and experience
Across all 13 XpresSpa interview reports.