Wipro Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Wipro.
Wipro
Customer Service Representative
Entry Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
the interview is pretty standard but a lot so you need to prepare a lot of possible answers and being a bit confident is a plus. they also have 2 interviews conducting on different dates. so be prepared
Confirmed questions1 question
- Why did you choose this job?
Wipro
Customer Service Representative
Entry Average Positive experience No offer 3 rounds
Interview process
Technical screen Group Panel
Interview formats
Technical Group Behavioral
The interview process started with an aptitude test covering basic QA, LR, and VA questions. Then there was a group discussion on a simple topic, which was easy. The panel interview went well and wasn't too difficult. Overall, it was a good experience with a nice panel.
Confirmed questions2 questions
- Were you asked to do a voice test?
- Did you complete a basic aptitude test?
Wipro
Customer Service Representative
Entry Average Positive experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Technical screen Onsite Background check
Interview formats
Technical Behavioral
So first you apply online, then they look at your resume. After that, there's usually some online tests, maybe some technical ones. Then you'll have one or more technical interviews. An HR interview follows to see if you're a good fit culturally and for soft skills. Might be a managerial interview too. Depending on the job, they might also do behavioral tests or situational judgment tests. After that, they check your references. If everything goes well, you get a job offer with the employment terms. Once you accept, you start the onboarding, which includes orientation and training. The exact steps can change based on the role and where you are.
Confirmed questions1 question
- Can you share an instance where a customer praised your work?
Wipro Customer Support Representative Interview Questions
Quoted word for word from Wipro interview reports.
“Can you speak on a random topic?”
Read reports →“Were you asked to do a voice test?”
Read reports →“What are your reasons for preferring BPOs?”
Read reports →“Could you give a basic introduction?”
Read reports →“What are your passions?”
Read report →“Tell me about your language proficiency.”
Read report →“Did you complete a basic aptitude test?”
Read report →“Do you have any general HR questions?”
Read report →“What makes you want to join this company?”
Read report →Formats, difficulty and experience
Across all 7 Wipro interview reports.