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Wickes Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.2 Rounds average
Easy Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Wickes.

Showing 3 of 5
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Wickes

Customer Service Representative

Operations · half a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral

We started with some questions about me and then moved on to competency-based questions. The interview lasted over an hour, but the interviewer was very nice. He mentioned that he's interviewing more candidates over the next few weeks and will let me know the outcome.

Confirmed questions1 question
  • Can you tell me about your greatest achievement?
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Wickes

Customer Service Representative

Operations · a year ago

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Interview was straight forward, However the hours were diffrent that in the advert. They also required fully flexable working which they also didnt mention. But interviewing staff were friendly and nice

Confirmed questions1 question
  • What makes you want to join our company?
Wickes logo
Wickes

Customer Service Representative

Operations

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was quick and easy. They kept in touch regularly, making it smooth. Everyone was very knowledgeable about Wickes products, so it's good to be prepared. They teach you all the product knowledge on the job, but it can be tricky with customers as they look for specific items. So it's always good to be prepared!

Confirmed questions1 question
  • What makes you a suitable candidate for this role?

Wickes Customer Support Representative Interview Questions

Quoted word for word from Wickes interview reports.

Formats, difficulty and experience

Across all 5 Wickes interview reports.

Interview formats

Behavioral 83.3%
Technical 16.7%

Interview difficulty

Easy 60%
Average 40%
Difficult 0%

Candidate experience

Positive 60%
Neutral 40%