Wickes Customer Assistant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Wickes.
Wickes
Customer Assistant
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The process was simple. I interviewed with the hiring manager and they asked me a few things about my past experience and when I could work. It was a pretty relaxed chat and I didn't have to do much preparation.
Confirmed questions1 question
- Describe a situation where you had to manage stress.
Wickes
Customer Assistant
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
I got a phone call asking when I was free and then was told the time and date. No email or message to confirm. The colleagues were friendly and accommodating, and offered me a drink. But when I started the interview, the manager told me to relax and that they were just getting to know me. Then they started asking difficult questions like weaknesses and incapability. I left feeling confident. Then I got an email 4 hours later saying I wasn't successful. I was shocked because the manager said they still had 2 more weeks of interviews. It felt disrespectful to waste people's time for interviews you wouldn't accept. Then I got emails every month saying I was unsuccessful, even after the first one.
Confirmed questions2 questions
- Could you tell me about your strengths and weaknesses?
- Are there any areas where you feel you are incapable?
Wickes
Customer Assistant
Entry Average Neutral experience Accept offer 5 rounds
Interview process
Group Onsite Presentation
Interview formats
Group Presentation Behavioral Other
We started with group exercises and individual evaluations, then moved on to role playing and presentations. There were also personality tests. We did a lot of interactions within the group, focusing on team building, attitudes, and value tests. We also had brainstorming sessions and worked on articulation and communication skills. This was repeated.
Confirmed questions4 questions
- Can you share some details about your past work experience?
- What experience do you have in customer service?
- What are your attitudes?
Wickes Customer Assistant Interview Questions
Quoted word for word from Wickes interview reports.
“Have you visited a Wickes store previously?”
Read reports →“Are you comfortable with lifting heavy items?”
Read reports →“Are there any areas where you feel you are incapable?”
Read reports →“What are your values?”
Read reports →“What are your attitudes?”
Read report →“Describe a situation where you had to manage stress.”
Read report →“When have you worked in a team?”
Read report →“Describe your teamwork abilities.”
Read report →“What experience do you have in customer service?”
Read report →Formats, difficulty and experience
Across all 6 Wickes interview reports.