Wheels Up Interview Questions
& Process

The interview process was pretty long, with a lot of rounds that covered the same ground. This company is still sorting things out after being bought by Delta a few years back. After the last round, where I think it was down to me and one other candidate, I didn't hear anything for about two weeks. Then I was told they hired the other person. No real reason, no feedback, nothing.

The interview process felt a bit lengthy. I ended up speaking with 4 different people, which is pretty standard, but there was a significant amount of time between each conversation. I just wish things had moved along a little quicker.

It started great. A recruiter reached out to me on another social networking platform. We set up a call, had a great walk through my resume and i seemed like a good fit with the industry knowledge and experience seeming to be just what they are looking for. Then second interview was with a hiring manager engaged directly in technology and that was a complete 360. The guy was late for the interview, over 20 mins. Good thing he sent a message couple minutes before the interview that he would be late. So that was the first red flag… Then once he got on a call, he would constantly interrupt, sounded uninterested, disregarding what I’d be saying… then he used a very common technique I’ve noticed that some interviewers do: He hung onto that the job i was interviewing for wouldn’t have any direct reports inline what i currently have. I told him this is not an issue for me. And the second thing was - my unfinished degree. This is one of the favorites for some - they love using that when they have no other reason to dismiss me and belittle. With more than 10 years of professional experience in aviation and IT industry - getting degree is not something that would make much sense. I got much more worthy certifications on business analysis and product management instead that help me to my job… But overall, i felt like i had to shower after that interview with their VP. And to be honest, i wouldn’t want to work for a person who behaves like that so i think he might have done me a favor anyway.

I was emailed by a recruiter, seemingly from a third-party company, which was a good start. I scheduled and completed a phone screening that went well. The recruiter explained the job duties and mentioned potential training scenarios, either locally at PDK or for two weeks in Denver, which aligned with the job posting. She was friendly, liked my background, and set up the next interview with the Operations Department. I prepped by researching on LinkedIn, Glassdoor, and the company website, anticipating various questions. However, the interview with the Ops department was one of the worst I've ever had. It was on Zoom, and though both the interviewer and I were punctual, I had trouble with the platform's background blur feature, which could only be adjusted after the call started. I apologized for the slight delay, expecting understanding as it's their platform. The interviewer reacted with an eye-roll and annoyance, eventually asking two questions in a dismissive tone. The second question was about my willingness to work overnights. I clarified that I had applied for the regular position, not the overnight one, and while I have past experience with overnights, I wasn't seeking them currently. A few other people joined briefly, and then the interview concluded abruptly after only 6 minutes with no further questions. The interviewer also mentioned the training location had changed from Denver to Shelton, CT, and that all flight coordinators would be rotated into overnight shifts, with only estimated hours and days (4 on/3 off, Sun-Wed or Wed-Sat). This contradicted the job posting and the recruiter's information, and I likely wouldn't have applied had I known these details. He offered to pass my resume to another department I expressed interest in, but I've heard nothing back in over three weeks.