Westin Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 141 interview experiences · FREE TO READ
Which role are you interviewing for?
26 roles · 141 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Westin.
Westin
Intern
Intern Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
We were in a classroom-style setting, and they called us up individually. Each person had to introduce themselves and answer one question. I think this was just for interns, but they wanted to see how well we researched the company, how well we communicated, and our reasons for choosing Westin.
Confirmed questions1 question
- Can you introduce yourself and tell us why you chose Westin?
Westin
Catering Manager
Mid Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
It was a good experience. They asked direct questions that made it easy to talk about my skills. I felt good about showing my abilities to the staff. They also talked about good benefits and pay for employees. The staff seemed friendly and welcoming. The place itself was nice. I liked the whole process.
Confirmed questions1 question
- Can you tell me about yourself and your experience?
Westin
Catering Sales Executive
Senior Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
After submitting my application, I was contacted by a recruiter who set up a phone interview. Following that, they scheduled an in-person interview. This onsite interview lasted about an hour and included the Director of Sales and Marketing (DOSM), the General Manager (GM), and myself. Both the DOSM and GM were very direct and clear about their needs for this position.
Confirmed questions5 questions
- Can you share an instance where you experienced failure?
- Describe a situation involving specialty menus you managed.
- Recount a time you achieved production goals successfully.
Westin
Front Office Associate
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
So the process starts with an online application and a test. If you pass that, HR calls you for a telephone interview. After that, there's supposed to be a face to face interview, but even though the phone interview went well, they never ended up calling me for the in-person one.
Confirmed questions3 questions
- What's your educational background?
- What makes you want to join our company?
- Could you walk me through your experience and who you are?
Westin Interview Questions
Quoted word for word from Westin interview reports.
“How would you manage the situation if a celebrity arrived at the front desk, considering we might or might not know about their stay beforehand?”
Read reports →“Considering our international guests and associates, what languages are you familiar with (speaking, reading, writing, understanding)?”
Read reports →“Tell me about a situation where you had to deal with an unhappy guest.”
Read reports →“As a university student, how many days a week can you commit to working, and could you describe your university schedule?”
Read reports →“Can you share an instance where you had to provide a guest with some form of compensation?”
Read report →“What makes you want to be a Guest Service Agent at The Westin Hotel in The Woodlands?”
Read report →“What are your aspirations for the next 5, 10, and 15 years?”
Read report →“Are you able to commit to at least a six-month period of employment?”
Read report →“Were you prepared to work outdoors in the summer heat by the pool?”
Read report →Formats, difficulty and experience
Across all 141 Westin interview reports.