Wesley Financial Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 15 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Wesley Financial Group.
Wesley Financial Group
Customer Resolutions Account Specialist
Entry Average Neutral experience Decline offer 4 rounds
Interview process
Recruiter call Onsite Take home Offer
Interview formats
Behavioral Other
First, you'll have a phone interview with HR. Then, you'll have an on-site interview with a Manager and Director. If they like you, they'll email you a writing prompt that you have 24 hours to complete. Finally, you'll get a job offer.
Confirmed questions2 questions
- Tell me about yourself.
- How do you deal with angry customers?
Wesley Financial Group
Closer
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview process was fair and very professional. The interviewer was direct and to the point about what was being asked of the position. The director showed up to the zoom interview late and came off as an arrogant individual who wasn’t happy to be there. My overall vibe from the company wasn’t something I was looking for.
Confirmed questions1 question
- Are you willing to work 10 hours a day, including Friday through Monday?
Wesley Financial Group
Resolution Specialist
Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Other Behavioral
There was a 30-minute writing task given to me, which gave me a good feel for what I'd be doing as a specialist. The writing prompt was in the form of a role-play where I had to act as an upset timeshare owner writing a letter to the business to request a cancellation.
Confirmed questions1 question
- How do you feel about change?
Wesley Financial Group
Client Intake Specialist
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral
After watching a 40 minute video I had my first virtual interview with an HR representative. They asked if I had watched the video but that was it. It was a pleasant conversation, but I didn't move on to the next round. They did let me know they were proceeding with other candidates, which was nice.
Confirmed questions1 question
- What is your approach to handling a distressed client over the phone?
Wesley Financial Group Interview Questions
Quoted word for word from Wesley Financial Group interview reports.
“How do you feel about change?”
Read reports →“Are you willing to work 10 hours a day, including Friday through Monday?”
Read reports →“How do you deal with angry customers?”
Read reports →“How would you enhance our social media initiatives?”
Read reports →“What is your approach to handling a distressed client over the phone?”
Read report →“In what ways have you experienced personal growth over the past three years?”
Read report →“What do you want in a new employer?”
Read report →“Are you comfortable working on the phone?”
Read report →“Tell me about your personal growth over the past five years.”
Read report →Formats, difficulty and experience
Across all 15 Wesley Financial Group interview reports.