Victoria's Secret Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 81 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Victoria's Secret.
Victoria's Secret
Cashier
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Group Other
I went into the store and asked for an application. I brought it back the next day and one of the managers asked me some questions. A few days later, I called to talk to the hiring manager about my application. She wasn't there, so they said they'd let her know I called. She called me the next day and we did a short phone interview. She scheduled an in-person interview for the next day, which was supposed to be a group interview. I had to reschedule, so I ended up having a 1 on 1 interview, which is much better for me than a group one. It took them about a week and a half to let me know if I got the job.
Confirmed questions5 questions
- What contributions do you think you can make to our team?
- How do you handle being turned down, like when customers reject the offer to open angel cards?
- Can you share an instance where you took on tasks that were someone else's responsibility?
Victoria's Secret
Cashier
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group Offer
Interview formats
Behavioral Group
The interview process was super simple! I filled out my application and turned it in, on the same day I received a call asking me to come in for an interview the next day. I came in for the interview and there were five of us being interviewed at the same time. The manager was incredibly nice and expressed her love for the company. She made us all feel comfortable answering her questions. It was my first job interview and it could not have been a better experience. I wouldn't worry about it too much. I had no prior work experience and received a call the day after my interview and they offered me the position. I would say looking through glassdoor helped me prepare a lot. Good luck to you all!
Confirmed questions3 questions
- Why do you want to work at Victoria's Secret?
- Tell me about a positive experience you've had at Victoria's Secret.
- How would you handle a customer if they said they didn't want to be helped?
Victoria's Secret
Cashier
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I applied in person and gave them my application. They lost it, so I had to reapply and give it to the manager. The manager called me later and asked if I was still interested in the cashier position. She scheduled an interview for me. When I got there, I thought it would be a group interview, but it was just me and the assistant manager in the back. She asked me some basic questions and we talked about the company. She mentioned she'd call my references and then I'd have the job. She even said I could start training next week! She said they needed more cashiers and were ready to hire me. I was excited and left. My references were never called, even after I checked in weekly. I never heard back, and it's been a month. So unorganized and unprofessional. At least call to say I didn't get the job or don't tell me I can start training next week?
Confirmed questions3 questions
- What do you know about us?
- How will your experience help you in this role?
- What would you do if a customer was rude to you?
Victoria's Secret Retail Associate Interview Questions
Quoted word for word from Victoria's Secret interview reports.
“Imagine you're an associate; how would you sell this bra and pantie set with body spray?”
Read reports →“Would you rather work at PINK or Victoria's Secret, and what's your reasoning?”
Read reports →“How would you handle a customer if they said they didn't want to be helped?”
Read reports →“Have you ever seen someone act dishonestly, and if so, how did you respond?”
Read reports →“How would you handle a customer who is having a bad day?”
Read report →“How would you handle coaching employees who have been with the company for a long time but are not consistent in their work and feel like they own the place?”
Read report →“Can you share a time you disappointed someone and describe your feelings about it?”
Read report →“How do you handle being turned down, like when customers reject the offer to open angel cards?”
Read report →“Can you tell me how you would promote the VS credit card?”
Read report →Formats, difficulty and experience
Across all 81 Victoria's Secret interview reports.