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Via Transportation Operations Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

5.1 Rounds average
Average Typical difficulty
42.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Via Transportation.

Showing 3 of 14
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Operations Manager

Operations · nearly a year ago

Mid Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Phone screen Phone screen Phone screen
Interview formats
Behavioral Behavioral Behavioral Behavioral Behavioral

It was a really long interview process. First, I had a 30-minute chat with an operations manager, then a quick call about logistics. After that, I spoke with a director-level person for 30 minutes, and then another 30-minute interview with an operations manager in a different city. About a week later, I had an interview with a VP. The operations managers seemed really into it and nice, but the higher-ups seemed like they just wanted to finish and were mostly reading off their screens. Since it was for a new city with no one hired yet, it felt like the interviewers weren't on the same page. It was pretty disorganized and could've been quicker and clearer if they had done panel interviews instead of five separate meetings. At some point, there's only so much you can ask about a job.

Confirmed questions4 questions
  • Tell me about your leadership style.
  • Describe how you approach operations and problem-solving.
  • What are some areas of soft skill development you're interested in?
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Via Transportation

Operations Manager

Operations · a year ago

Manager Average Neutral experience No offer 7 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Presentation Background check
Interview formats
Behavioral Technical Presentation

The position was pretty exciting and I like the mission of the company. I went through 7 rounds of interviews. On the last round I was told I was overqualified.

Confirmed questions1 question
  • Describe a difficult decision you had to make and your approach to handling it.
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Via Transportation

Operations Manager

Operations

Entry Difficult Positive experience No offer 1 round
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Case

The interview includes introductions and a company overview. The interviewer will ask questions and discuss them, and you'll have time for your own questions. It usually takes about an hour, and you should hear back within two business days.

Confirmed questions1 question
  • Imagine you're in charge of launching a Via service tomorrow, but discover this morning that all drivers were given the wrong date. How would you handle this situation?

Via Transportation Operations Manager Interview Questions

Quoted word for word from Via Transportation interview reports.

Imagine you're in charge of launching a Via service tomorrow, but discover this morning that all drivers were given the wrong date. How would you handle this situation?

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Can you work through some short cases related to ride-sharing operations?

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How would you handle a specific crisis that caused rider delays if you were in this role?

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Can you describe a time you had to persuade many people?

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What are some areas of soft skill development you're interested in?

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Formats, difficulty and experience

Across all 14 Via Transportation interview reports.

Interview formats

Behavioral 56.2%
Case 18.8%
Technical 15.6%
Presentation 9.4%

Interview difficulty

Easy 21.4%
Average 57.1%
Difficult 21.4%

Candidate experience

Positive 42.9%
Negative 42.9%
Neutral 14.3%