Van Leeuwen Artisian Ice Cream Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 29 interview experiences · FREE TO READ
Which role are you interviewing for?
8 roles · 29 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Van Leeuwen Artisian Ice Cream.
Van Leeuwen Artisian Ice Cream
Team Member
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I sent in my application and heard back pretty quickly for an in-person interview. The person I met with asked me some standard questions for about 15 minutes, typical for a part-time job in food service. They didn't end up offering me the position because of my availability.
Confirmed questions1 question
- Can you share an instance where a customer was dissatisfied with their order and describe how you handled it?
Van Leeuwen Artisian Ice Cream
Ice Cream Scooper
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Background check
Interview formats
Behavioral Other
I went to a hiring event at their HQ for the interview. They mainly asked about my customer service background. They also had me talk about myself and asked if I'd tasted the ice cream and what my preferred flavor is. They also wanted to know about my schedule.
Confirmed questions5 questions
- Can you share an instance of receiving excellent customer service and describe what made it good?
- Could you introduce yourself?
- Have you had a chance to try our ice cream?
Van Leeuwen Artisian Ice Cream
Digital Content Creator
Entry Average Negative experience No offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Technical
They asked me to submit copies of my work and when I followed up, it took them months to answer. Super disrespectful. It is fine if I was not qualified for the position, but when they ask a potential employee to do a project and share work, they should be timely with their correspondence.
Confirmed questions1 question
- What are your design specialities?
Van Leeuwen Artisian Ice Cream
Ice Cream Scooper and Cashier
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Group
The process is pretty straightforward. You apply online first, then you go to an interview event. All the managers from the local Van Leeuwen stores gather at one shop to conduct interviews. You let them know which location you're interested in and hand over your resume, then you meet the manager.
Confirmed questions5 questions
- What motivated you to apply to Van Leeuwen?
- How would you handle customer allergies or dietary needs?
- How would you de-escalate a situation with an upset customer?
Van Leeuwen Artisian Ice Cream Interview Questions
Quoted word for word from Van Leeuwen Artisian Ice Cream interview reports.
“Which ice cream do you like the best?”
Read reports →“Have you had a chance to try our ice cream?”
Read reports →“What's your go-to ice cream flavor?”
Read reports →“How would you handle a customer experiencing an allergic reaction to peanuts?”
Read reports →“What about Van Leeuwen interests you?”
Read report →“What makes you interested in Van Leeuwen?”
Read report →“Do you currently hold a food handler license?”
Read report →“What languages do you speak?”
Read report →“What would be your reaction if a customer wasn't happy with their order?”
Read report →Formats, difficulty and experience
Across all 29 Van Leeuwen Artisian Ice Cream interview reports.