Utah Department of Workforce Services Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 19 interview experiences · FREE TO READ
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3 roles · 19 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Utah Department of Workforce Services.
Utah Department of Workforce Services
Supervisor
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Panel Onsite
Interview formats
Behavioral Presentation
Got a call from an office specialist to set up an interview. Then, I was invited to a remote video panel interview with some upper management folks. They wanted me to talk about my qualifications and some behavior-based stuff. When they asked about my management style, I mentioned building on current successes and fostering a positive culture without micromanaging. They cut me off and said the team is experienced, used to their ways, and wouldn't welcome changes from someone with less experience. That really highlighted the agency's culture to me, kind of shutting down modern management ideas. Explains the high turnover, I guess.
Confirmed questions3 questions
- Could you introduce yourself and explain your qualifications for this role?
- Describe your approach to management.
- How would you handle a team that is set in its ways and resistant to new approaches?
Utah Department of Workforce Services
Employment Counselor
Entry Difficult Neutral experience Accept offer 1 round
Interview process
Recruiter call Technical screen Panel Background check Offer
Interview formats
Presentation Behavioral Other
It was a panel interview with 3 interviewers. You really need to be prepared and know your stuff! Make sure you have specific examples ready. They give you the questions when you arrive and 15 minutes to write out your specific examples and experience to answer them. You get to keep the page with the questions and your answers when you go into the interview. They are looking for quality, descriptive, and specific answers, not just off-the-cuff responses. They used to give a math and reading test, but I'm not sure if they still do. It took a while to hear back and start the job, so don't get discouraged if you don't hear anything for about a week.
Confirmed questions1 question
- Could you tell us, in Spanish, what you know about our services, our mission, and the population we serve?
Utah Department of Workforce Services
Employment Counselor
Entry Difficult Positive experience Accept offer 1 round
Interview process
Panel Presentation
Interview formats
Behavioral Presentation
The interviewers, typically 3 or 4 on the panel, will give you the questions 20-30 minutes beforehand. Your performance will be evaluated on how well you apply the 'SAR' system, a variation of STAR. For each question, you need to outline the situation, the action you took, and the result. This structured approach is key, as stronger adherence to the SAR model, combined with good presentation and interpersonal skills, significantly increases your chances of getting the job. Many candidates struggle with this model, leading to lower scores. The evaluation focuses heavily on your ability to clearly articulate the situation, your actions, and the subsequent results.
Confirmed questions1 question
- Is using the SAR model something you expected?
Utah Department of Workforce Services
Vocational Rehabilitation Counselor
Mid Easy Positive experience No offer 1 round
Interview process
Panel
Interview formats
Behavioral Presentation
It was a panel interview with three interviewers in a conference room, and they each took turns asking questions. They even printed out the questions for me to see 15 minutes before. I didn't get an offer, but it was a pretty good experience overall.
Confirmed questions5 questions
- Why are you interested in being a Vocational Rehabilitation Counselor, and can you share your relevant experience and qualifications?
- Describe a situation where you didn't follow through on a commitment at a past job.
- Can you share an experience of working with a challenging client?
Utah Department of Workforce Services Interview Questions
Quoted word for word from Utah Department of Workforce Services interview reports.
“Are you married and do you have any children?”
Read reports →“Could you tell us, in Spanish, what you know about our services, our mission, and the population we serve?”
Read reports →“Is using the SAR model something you expected?”
Read reports →“Given a scenario, identify appropriate DWS programs for the described customer.”
Read reports →“How do you deal with an unhappy customer?”
Read report →“Describe how you would manage sorting and delivering 10 tubs of mail, plus packages and scanable items, across several floors within two hours.”
Read report →“Describe how you would deal with an angry customer.”
Read report →“How would you handle a team that is set in its ways and resistant to new approaches?”
Read report →“Can you share an instance where you assisted a displeased customer?”
Read report →Formats, difficulty and experience
Across all 19 Utah Department of Workforce Services interview reports.