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UPS Operations Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 121 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
71.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at UPS.

Showing 3 of 121
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Operations Manager

Operations · more than a year ago

Manager Average Negative experience Accept offer

The interview process was pretty standard, nothing out of the ordinary. It followed the typical steps and provided standardized feedback. However, it lacked specific details about what areas needed improvement for the role.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Supervisor

Operations · more than a year ago

Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral Other

I applied and got a call the very next day. I went in for an interview and they said I was the most qualified person they'd seen and told me to watch out for emails from HR. After that, I ended up filling out and signing 13 different forms. I live in Illinois, and the background check laws there are really strict about how and when you can do and use them for hiring. None of the forms were an offer letter, which has to be done before a check. They also require pre-adverse action and adverse action letters, giving me a 5-day window to fix any mistakes on my background check before they can decide to use it to determine if I get the job. I didn't get any of those. I am filing a civil rights violation under IL law, and I'm not the only one. Don't work for them. Their complete lack of regard for employment laws shows they don't treat their employees well. There are tons of class action lawsuits, both settled and ongoing, that prove this.

Confirmed questions1 question
  • Can you tell me about your availability?
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UPS

Supervisor

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

The interview started with me talking about myself and my past jobs for about 15 minutes. Then the hub manager took me on a tour to show me around and tell me about UPS's history. Right after the tour, they offered me the job.

Confirmed questions2 questions
  • Could you please tell me a little about yourself?
  • Tell me about your previous jobs.

UPS Operations Manager Interview Questions

Quoted word for word from UPS interview reports.

What steps would you take if you believed an employee was under the influence of drugs or alcohol?

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What would you do in the event an employee has a chronic attendance problem?

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What action would you take if you observed an employee not working safely?

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What methods do you use to manage stress when things get hectic?

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If you instructed an employee to do something and they refused, how would you handle it?

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Have you had jobs that required you to wake up very early?

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What steps would you take to handle a situation with an upset employee?

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What schedule works with your life and is the physically demanding work okay for you?

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What would you do if you had to supervise a crew during peak season and the sort was behind schedule?

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Formats, difficulty and experience

Across all 121 UPS interview reports.

Interview formats

Behavioral 57.1%
Technical 18.9%
Other 13.3%
Group 5.1%
Presentation 4.1%

Interview difficulty

Easy 37.2%
Average 55.4%
Difficult 7.4%

Candidate experience

Positive 71.9%
Neutral 22.3%
Negative 5.8%