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UPS Account Executive Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 52 interview experiences · FREE TO READ

2.7 Rounds average
Average Typical difficulty
63.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at UPS.

Showing 3 of 52
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UPS

Account Executive

Sales · nearly a year ago

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral

Went through two interviews, they were quite thorough and I felt I did well. A lot of questions were about my personality and how I work with others, which was good. I thought it could have been a bit longer though, or maybe included more people like colleagues.

Confirmed questions1 question
  • What's your approach to collaborating with colleagues?
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UPS

Account Executive

Sales · more than a year ago

Mid Difficult Neutral experience Accept offer 4 rounds
Interview process
Phone screen Take home Onsite Panel
Interview formats
Technical Presentation Case Behavioral

The first interview was a phone screen. Then there was an online test, which was really hard, I thought I failed it. After that, I had a face-to-face interview. This part wasn't too bad. They made me read a business review and then do a mock sales call. I don't really like these. They want to see if you can ask good questions, really listen to what the customer says, and then adjust your questions based on their responses. Finally, they wanted to see how I'd close the sale. The last interview was with the hiring manager and the area sales director.

Confirmed questions4 questions
  • Tell me about the longest workday you've experienced.
  • How did you prepare for this interview?
  • What steps did you take to prepare for the interview?
UPS logo
UPS

Account Executive

Sales · more than a year ago

Entry Difficult Positive experience Accept offer 1 round
Interview process
Recruiter call Group Background check
Interview formats
Behavioral Group

For jobs like driver helper or package handler, UPS wants folks to dress business-casual for the interview. Don't wear anything too formal since it might not help you get hired for these kinds of jobs. When you're touring the building, show that you're excited about how UPS works and ask questions if you get the chance. In group meetings, the hiring people will usually talk for a bit about the job duties and what the company expects, then they'll ask you some questions one by one. Common questions include: "Are you aware of the physical demands of this job?" "Can you lift 70 pounds?" "Did you play any sports in high school or college?" Usually, the hiring team decides if they're going to hire you by the end of the meeting. Drug tests and background checks are normal for these entry-level jobs.

Confirmed questions3 questions
  • Do you know what the physical demands of this job entail?
  • Are you able to lift 70 pounds?
  • Were you involved in any sports during high school or college?

UPS Account Executive Interview Questions

Quoted word for word from UPS interview reports.

Were you involved in any sports during high school or college?

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Given a business case, analyze it and then sell the product to the panel by asking all the right questions.

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Can you share an instance where you lost a sale but managed to recover it?

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Can you share an instance where you successfully emphasized the value proposition over price to secure a deal?

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Can you share an example of a time you successfully recovered a sale that was initially lost?

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How did you manage to resolve the issues with that difficult customer?

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Can you share an example of teamwork that led to problem-solving?

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Can you share an instance where you motivated a team to achieve a specific goal?

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Formats, difficulty and experience

Across all 52 UPS interview reports.

Interview formats

Behavioral 43.8%
Technical 18.2%
Presentation 15.7%
Case 9.9%
Group 7.4%

Interview difficulty

Easy 13.5%
Average 67.3%
Difficult 19.2%

Candidate experience

Positive 63.5%
Neutral 19.2%
Negative 17.3%