Twilio Sales Development Representative Interview Questions
& Process

I recently went through Twilio's hiring process, which involved an initial HR chat and then 4 more interviews. The whole thing took about a month and was done online. Honestly, it was one of the best and most decent recruitment experiences I've had, no matter the outcome. I had a scheduling issue with Tamaris early on, and they were super understanding and flexible, offering to reschedule without any problems. Twilio's values were clear, and I saw them in action with everyone I talked to. Every chat was chill, thoughtful, and made me feel valued. This is definitely a place I'll keep in mind, hopefully to join soon!

The interview process was pretty standard. I had 3 interviews, and an email/mock call assessment on the final interview. It was a very unprofessional experience. During the multi-stage final interview, I’m positive the interviewer was high as a kite. He couldn’t answer any of my questions, none of which were unusual. He seemed very unaware of how to do his own job. In addition, he was extremely condescending and rude. Then, I spoke with a manager on my second interview who was completely uninterested in being there. She had a new puppy sitting on her lap that interrupted the interview at least 10 times (many times in the middle of my sentences) and she walked away from her laptop for several minutes to take care of that. After spending a lot of time and effort to complete their assignments, I’m glad to know how unprofessional this organization is. Its a shame in this job market to treat candidates with such little regard. I would not recommend anyone to waste their energy on this company. Truly classless! Additionally, I applied to this role several weeks before the recruiter reached out to me. When she contacted me, I was on a scheduled vacation and was upfront that I wasn’t available to interview until the following week. The recruiter was SO adamant on getting the interview done that same week, so I rearranged my plans to accommodate her which was very complicated to do. To make accommodations on behalf of Twilio, just to turn around and have them treat me like trash is so very disappointing.

You will have a 3 part interview. First, a phone call with the recruiters to get to know you. Then, a zoom meeting with your regional Sales Manager to see if you fit the team. The final interview will be with the Director of Sales Operations. Everyone is very friendly and easy to talk to. Just be ready to highlight your biggest achievements from university or past jobs.