Trustly Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Trustly.
Trustly
Client Support Specialist
Entry Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral
The best hiring process I've ever experienced. Clear, transparent, and with feedback throughout. The recruiter was very attentive, always answering questions and being upfront about timelines. It's great to see LGBTQIAPN+ individuals in more positions everywhere. Overall, there were 3 interviews, very clear, objective, and straight to the point. I felt welcomed and respected in all of them.
Confirmed questions1 question
- Where do you see yourself in 5 years?
Trustly
Specialist
Mid Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Onsite Panel
Interview formats
Behavioral
I had a phone interview with HR, then went to their HQ in Stockholm for an interview with the hiring manager. After that, I had another interview with HR and someone from the team. It took a long time, with several weeks between each meeting.
Confirmed questions2 questions
- Could you tell me why you applied for this specific position?
- What are your reasons for wanting to leave your current job?
Trustly
Client Support Specialist
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
After an initial email exchange, I had my first interview with talent acquisition. They asked general questions, inquired about my experience, and explained the benefits package. Next, I interviewed with the Sr. Manager, facing behavioral and technical questions, and I also asked them about the organization. The subsequent stage involved an interview with the Lead, focusing more on technical aspects and my medium-to-long term career goals.
Confirmed questions2 questions
- Could you share an instance where a client asked for confidential details, and explain how you managed that situation and what happened as a result?
- What was your previous salary?
Trustly Specialist Interview Questions
Quoted word for word from Trustly interview reports.
“What was your previous salary?”
Read reports →“What are your reasons for wanting to leave your current job?”
Read reports →“Could you share an instance where a client asked for confidential details, and explain how you managed that situation and what happened as a result?”
Read reports →“What are your metrics for success in your current role?”
Read reports →“Could you tell me why you applied for this specific position?”
Read report →Formats, difficulty and experience
Across all 6 Trustly interview reports.